Administrative Support Specialist Resume
BRUCE WAYNE
103 Peace Lane
Mountain View, CA 94034
650-325-1618
SUMMARY
Administrative work professional with more than 11 years of experience in extended business support. Key strengths include:
- Typing / Data Entry
- Customer Service
- Reception Duties
- Mail Handling
- Insurance Terminology
- Appointment Scheduling
- Computer Literate
- Basic Secretarial
- Business Machines
- 10-Key Calculator
- Payroll Preparation
- Automated Billing
EXPERIENCE
Director of Communications
Business Logic Associates, Portland, ME, 2005-Present
- Receiving and processing of requests for dispatch of public transportation vehicles.
Senior Business Rater
Zane Company, Rockland, ME, 2001-2005
- Provided guidance and training to other raters within single line rating unit.
- Coded/rated a full range insurance policies, scrutinized complex transactions.
- Exercised initiatives and independent judgements to resolve problems.
Adjustment Representative
International Asset Manageent, Rockland, ME, 1997-2001
- Linked cases and feeding/retrieving specific data on computer systems in audit line.
- Researched and updated information; debited and credited appropriate accounts, closed out cases.
- Maintained necessary records of regular transactions.
- Prepared concise and clear correspondence using relative form letters.
- Managed numerous adjustment cases to expedite swiftly closure.
- Adhered to departmental operating procedures, standards and regulations.
- Completed resolution targets, mailed/sorted responses to appropriate parties.
- Verified automated billing reports and supervised cash letters.
- Ordered office stationary and supplies.
Payroll Clerk
School Association, Portland, ME, 1995-1997
- Processed payroll as well as transmitted information to the city manager for all schools in the territory.
EDUCATION AND TRAINING
Transportation & Emergency Dispatching
HighLand Dispatching School
Medical Billing & Medical Terminology Courses
TechWare Institute, 2002