Banking Sales Representative Resume

Anthony Martin
Crocker Street
Denver, CO
991-654-7659

JOB OBJECTIVE

Aspire to serve in a reputed bank as a banking sales representative.

SKILLS AND ABILITIES

  • Exceptional communication and interpersonal skills.
  • Excellent organizational and time management skills.
  • Strong sales and service skills.
  • Suprior relationship management skills.
  • Ability to make independent decisions.
  • Ability to identify, respond and resolve the diverse needs of the customer.

WORK EXPERIENCE

Banking Sales Representative (1999-2004)
TCF Bank – Denver, CO
Responsibilities:

  • Promoted and answered request for information on retail products, services, and regulations.
  • Consulted with customers on specific account needs.
  • Meet targeted cross-sell/product referral goals.
  • Maintained good customer relations by answering customers’ questions.
  • Answered inquires regarding checking and savings accounts and other bank related products.
  • Processed, verified, and key all transactions in a manner.

Business Banking Representative (1996-1999)
Sovereign Bank -Lakewood, CO
Responsibilities:

  • Responsible for providing superior sales and service to our small business client base.
  • Identified and provided the appropriate financial solutions which lend to maximum retention rates, growth and profitability.
  • Thoroughly assessed need; drawn effectively from the full spectrum of Sovereign’s business products and services to produce total integrated financial solutions.
  • Provided guidance to clients so that they may make informed decisions about their financial needs.
  • Committed to providing extraordinary, memorable and personalized customer service exceeding customer expectations.
  • Possessed a thorough knowledge of business banking products and services.
  • Understood various securities, investments, annuities and retirement plans.
  • Used sound judgment and acted within authority.

Banking Specialist (1992-1995)
Comerica –Greenwood Village, CO
Responsibilities:

  • Provided remarkable customer service through all customer interactions, opening new accounts, problem resolution, telephone answering, safe deposit access, etc.
  • Conducted outbound calls by using referral sources, walk-in sources, telephone or in-person calls.
  • Conducted lobby rapport, i.e. interact with customers as they enter the Banking Center or while they are waiting for service.
  • Used all sales tools, including profiling customers’ needs through the use of various technologies and sales tools to ensure a consistent and valued customer experience.
  • Ensured compliance with applicable federal, state and local laws and regulations, and Comerica’s policies and procedures.
  • Adhered to all Banking Center audit and compliance standards.
  • Controled losses by following policies and procedures.

EDUCATIONAL BACKGROUND

Bachelor of Science, Finance
University of Denver, Denver, CO, 1991