Branch Manager Resume

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William Smith
76, Thomas Lane
Leola, PA 8253
999-6161-296

CAREER OBJECTIVE

Highly qualified and experienced branch manager seeking a respective position in the banking field.

EDUCATION AND TRAINING

  • Master of Business Administration Degree in 1984
    California University of Pennsylvania, PA
  • Bachelor of Science in Accounting in 1981 California University of Pennsylvania, PA
  • Courses in investment banking, and loan processing in 1982

COMPUTER SKILLS

Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft and Outlook Express, Internet, Lotus.

PROFESSIONAL EXCELLENCE SUMMARY

  • 8 to 10 years banking experience.
  • Excellent knowledge of sales, branch banking and consumer lending.
  • Working knowledge of the Bank’s products such as deposits, cash management, loans, etc.
  • Exceptional management and analytical skills.
  • Excellent verbal and written communication skills.
  • Outstanding business development skills.
  • Great customer service and interpersonal skills.
  • Superb planning and organizing skills.

PROFESSIONAL EXPERIENCE

Eastern Bank – Saugus, MA
1993-1997: Worked as the Branch Manager
Responsibilities:

  • Responsible for day to day management of staff, customer service, and branch operations.
  • Ensured that the branch sales/service supports the overall corporate objective to provide superior service.
  • Planned, and managed the operating and capital budgets to maximize branch profitability.
  • Developed and managed an annual branch marketing plan with specific goals.
  • Overseen and administers all branch human resource issues.
  • Managed the branch portfolio for optimum performance.

Keller Augusta Partners – Boston, MA
1990-1993: Worked as the Investment Officer
Responsibilities:

  • Developed and executed annual investment plan.
  • Managed and directed the organization towards its primary investment objectives.
  • Overseen all facets of the acquisition, financing, due diligence and closing process.
  • Responsible for investor and lender relations.

Verizon Wireless, Allentown, PA
1987-1989: Worked as the Major Accounting Manager
Responsibilities:

  • Provided existing customers with the highest standard of customer service.
  • Coordinated with support center to fulfill, activate and service accounts.
  • Promoted Verizon Wireless as the market leader in the wireless industry.
  • Resolved customer issues in a timely and empathetic manner.
  • Maintained and grown existing customer base and manage churn.

Park vale Bank- Pittsburgh, PA
1984-1986: Worked as the Bank Teller
Responsibilities:

  • Processed deposits, transfers, withdrawals, and other transactions in accordance with established policies.
  • Processed transactions within established policies.
  • Maintained supply and sale of consignment items.
  • Provided excellent customer service.
  • Identified and refer sales opportunities to platform staff.
  • Performed other job duties as assigned.