Branch Manager Resume
William Smith
76, Thomas Lane
Leola, PA 8253
999-6161-296
CAREER OBJECTIVE
Highly qualified and experienced branch manager seeking a respective position in the banking field.
EDUCATION AND TRAINING
- Master of Business Administration Degree in 1984
California University of Pennsylvania, PA - Bachelor of Science in Accounting in 1981 California University of Pennsylvania, PA
- Courses in investment banking, and loan processing in 1982
COMPUTER SKILLS
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft and Outlook Express, Internet, Lotus.
PROFESSIONAL EXCELLENCE SUMMARY
- 8 to 10 years banking experience.
- Excellent knowledge of sales, branch banking and consumer lending.
- Working knowledge of the Bank’s products such as deposits, cash management, loans, etc.
- Exceptional management and analytical skills.
- Excellent verbal and written communication skills.
- Outstanding business development skills.
- Great customer service and interpersonal skills.
- Superb planning and organizing skills.
PROFESSIONAL EXPERIENCE
Eastern Bank – Saugus, MA
1993-1997: Worked as the Branch Manager
Responsibilities:
- Responsible for day to day management of staff, customer service, and branch operations.
- Ensured that the branch sales/service supports the overall corporate objective to provide superior service.
- Planned, and managed the operating and capital budgets to maximize branch profitability.
- Developed and managed an annual branch marketing plan with specific goals.
- Overseen and administers all branch human resource issues.
- Managed the branch portfolio for optimum performance.
Keller Augusta Partners – Boston, MA
1990-1993: Worked as the Investment Officer
Responsibilities:
- Developed and executed annual investment plan.
- Managed and directed the organization towards its primary investment objectives.
- Overseen all facets of the acquisition, financing, due diligence and closing process.
- Responsible for investor and lender relations.
Verizon Wireless, Allentown, PA
1987-1989: Worked as the Major Accounting Manager
Responsibilities:
- Provided existing customers with the highest standard of customer service.
- Coordinated with support center to fulfill, activate and service accounts.
- Promoted Verizon Wireless as the market leader in the wireless industry.
- Resolved customer issues in a timely and empathetic manner.
- Maintained and grown existing customer base and manage churn.
Park vale Bank- Pittsburgh, PA
1984-1986: Worked as the Bank Teller
Responsibilities:
- Processed deposits, transfers, withdrawals, and other transactions in accordance with established policies.
- Processed transactions within established policies.
- Maintained supply and sale of consignment items.
- Provided excellent customer service.
- Identified and refer sales opportunities to platform staff.
- Performed other job duties as assigned.