Client Services Account Executive Resume
103 Peace Lane
650-325-1618
CAREER OBJECTIVE
SUMMARY
- Strong experience in client service. Experience in managing over 300 accounts. Bulding long-term, profitable relations. Appraised by clients for excellent service provided in all held positions.
- Excellent communication skills; articulated in writing and in person. Capable of increasing productivity by analyzing client requirements and increasing account revenues by efficient use of resources.
- Highest productive Account Agent for consecutive five months measured at Cain (2005). Most productive Rep of the Month for consecutive three times at Asset Marketing (1997-1998).
Handle corporate accounts for the provider of telecommunications services and hardware.
- Manage over 300 accounts with small and medium size businesses. Ensure maximum client satisfaction and client retention rate by immediately resolving service and billing issues.
- Maximize account generated by educating and pursuing clients about new products.
ACCOUNTING AGENT : Cain Group, Seattle, WA, 2003-2006
Served as a liaison officer between clients and marketing teams of Bank of America account.
- Delivered a maximum comfort services to higher revenue generating clients.
- Consecutively ranked in top 10 reps of the organization for efficient and fast services.
ACCOUNT ASSOCIATE : Nationwide Marketing, Tacoma, WA, 20001-2003
Managed and opened accounts, sold high end policies. Recruited to Nationwide while expanding.
- Involved in whole sales process, from the stages og cold calling and qualifying till closing and managing accounts. Opened more than 200 accounts. Ranked among top 25 reps in sales calls.
- Successfully retained older clients, turned lost sales into incremental revenue worth $100,000.
SALES REPRESENTATIVE : Jackson Automotives, tacoma, WA, 2000-2001
Provided marketing, sales and various services to a wide range of clients.
- Achieved highest Customer Satisfaction Index rating from Dodge Corporation.
- Regularly completed sales quotas. Successfully mastered latest product data.
Earlier experience as a Flight Attendant in Pan Am (three years); played anchor role in domestic as well as international flights. Served as an Office Manager for Media Productions.
- Bachelor of Commerce Degree: Accounts, Oregon State University, OR.
- Attended various professional seminars, including Who Moved My Cheese.
- Computer skills include Windows XP/Vista operating System, MS Office 2007, 2009.
- Widely traveled and well read. Take tremendous happness by ensuring client satisfaction.
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