Collections and Credit Manager Resume

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Collections and Credit Manager Resume




Peter Thompson
17, Park Street
Chandler, AZ, 1253
888-2622-172

PROFILE

  • More than 8 years of Credit and Collection Management experience.
  • Knowledge of basic accounting.
  • Knowledge of advanced credit and collection principles.
  • Knowledge of Oracle, including Loans, Advanced Collections and i-Receivables modules.
  • Ability to provide a high level of customer service.
  • Demonstrated effective communication skills.

EXPERTISE IN

  • Management Consulting
  • Credit and Risk Management
  • Real Time Credit Scoring
  • Managing Approval Activities
  • Budgeting and Controlling Expenses
  • Recruiting and Hiring Staff
  • Training and Staff Development

WORK EXPERIENCE

1998 to Present
Ledgent Search Group – Phoenix, AZ
Worked as Credit/Collections Manager

  • Responsible for maintaining, supervising and recommending credit and collection policies and procedures, including the investigation of new customers, extending credit lines.
  • Provide key service components to take advantage of commercial opportunities and special circumstances requiring credit approval.
  • Manage the investigation of credit applications and authorizes the extension of credit involving customers and the collection of amounts due to the company for goods and services rendered.
  • Establish key objectives and goals for assigned portfolio and drives a process to achieve those goals.
  • Provide extensive actionable reporting to management.

1994 to 1998
Sure Jobs Network – Phoenix, AZ
Worked as Credit Manager

  • Supervised and mentored a staff of two to three ensuring assigned tasks is performed.
  • Established positive customer relationships through regular contact.
  • Coordinated with the sales department to understand all the terms and programs offered.
  • Performed credit checks and establish limits for new customers.
  • Provided alternatives for high risk companies and maintain company lien rights.
  • Communicated closely with the sales department on problem accounts.

1990 to 1994
Hanesbrands Inc – Winston-Salem, NC
Worked as Supervisor Credit & Collections

  • Supervised the day to day collection and account reconciliation activities, by interacting with and providing direction to the Credit and Collection Analysts.
  • Reviewed and developed employee performance, approve employee PTO and address any personnel issues with the Credit Manager’s assistance.
  • Reviewed account delinquency reports and contact customers by telephone, email or mail to solicit payment.
  • Monitored terms of sale to ensure appropriate movement of long-term sales agreements from Trade Receivables to Notes Receivables.
  • Responded to adverse trends in sales terms and payment status and implement counter-measures, as appropriate.

ACADEMIC BACKGROUND

Master of Business Administration in Finance
Arizona State University, Arizona, AZ (1990)

Bachelor of Science in Accounting
Arizona State University, Arizona, AZ (1987)

COMPUTER SKILLS

Microsoft Word, Excel, PowerPoint, Outlook, Microsoft Project, Siebel, Genesis, Menu Driven ERP System