Commercial Accounts Manager Resume




Commercial Accounts Manager Resume




David Jackson
45, Simpson Road
Bayonne, NJ, 1736
666-7623-778

PERSONAL PROFILE

Over 10 years of successful experience in account management. Strong national account management skills with ability to build and sustain customer relationships. Eager for new opportunity to lead account team and to demonstrate skills to make budget and meet deadline.

EXPERTISE IN

  • Excellent oral, written and presentation skills
  • Action Oriented
  • Business Acumen
  • Customer Focus
  • Functional/Technical Skills
  • Builds Effective Teams
  • Organizational Agility
  • Conflict Management
  • Managing Diversity
  • Peer Relationships
  • Problem Solving
  • Technical Learning
  • Time Management

PROFESSIONAL EXPERIENCE

Commercial Account Manager (2001-Present)
Cablevision, Inc. – Randolph, NJ

Duties performed:

  • Report to the Commercial Sales Manager (CSM) and work with the Division Managers, Store Managers to develop and cultivate new business prospects in assigned accounts.
  • Develop and maintain strategic partnership with CSM and DMs to execute a Commercial Business Plan for their assigned accounts.
  • Identify and meet commercial customer needs by presenting products, services, or ideas in a manner that clearly shows how they would meet the needs, provide benefits, and build confidence.
  • Give support to ensure ongoing account management and follow-through to meet customer expectations.
  • Communicate with Store Team on a regular basis to ensure that customer expectations concerning product availability, accuracy, and delivery timelines are realistic and being met.

Commercial Account Executive (1996-2000)
ADT Security Services – Pleasanton, CA

Duties performed:

  • Created new market share by selling ADT products and services to new local commercial customers.
    Renewed existing customer agreements.

  • Responsible for resale opportunities within an assigned territory.
  • Identified prospects utilizing creative lead-generating techniques and maintained productive working relationships with existing customers.
  • Utilized approved marketing materials to include the Commercial Model Sales Call process to present sales presentation and proposal to prospects.
  • Obtained referrals and work with centers of Influence.
  • Processed work order and complete all paperwork in accordance with approved and standardized procedures.

Account Supervisor (1994-1996)
Tracy Evans Ltd – Bayonne, NJ

Duties performed:

  • Developed & maintained excellent relationship customer personnel & acted as liaison between CSC & customer.
  • Coordinated and participated in weekly/monthly conference calls.
  • Ensured equipment inventory is taken in a timely and accurate manner.
  • Coordinated and participated in all CSC evaluations by the customer.
  • Distributed evaluation feedback to department managers and ensure response is provided in a timely manner.
  • Developed, documented and maintained flight attendant comment & delay database.

EDUCATION

Master of Business Administrator, Finance in 1995
New Jersey City University, NJ

Bachelor of Science, Accounting in 1992
Saint Peter’s College, New Jersey. NJ

ADDITIONAL SKILLS

Working knowledge in MS Office (MS Word, Excel, Access, PowerPoint)