Computer Systems Technician Resume

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Computer Systems Technician Resume




Jackson Clark
67, Smith Street
Norcross, GA,1675
444-7361-832

OBJECTIVE

Seeking a customer system technician position where my computer skills and over 8 years of experience will add value to operations and customer service.

PROFESSIONAL SKILLS

  • Excellent verbal, written, and interpersonal skills
  • Excellent verbal, written, and interpersonal skills
  • Exceptional Knowledge of network essentials and concepts.
  • Experience with a LAN/WAN, TCP/IP, Windows and desktop applications
  • Knowledge of troubleshooting techniques for PC hardware problems.
  • Ability to coordinate resources necessary to complete an assignment and resolve problems
  • Knowledge of current technology related to networks and telecommunications.

EDUCATION

  • Associate Degree in Computer Services
    Missouri Southern State University, MO, 1991

  • A+ Certification Course (1992)

EMPLOYMENT HISTORY

Intermountain Technology Group – St. Louis, MO
Worked as Lead Systems Technician in 1997 to 2000
Duties:

  • Monitored and responded to hardware and software problems utilizing a variety of hardware and software testing tools and techniques.
  • Provided technical support and end-user training to customers on operational or maintenance aspects of system equipment primarily Windows environment.
  • Provided core services for Sync Sort, Veritas Network backup and NetAPP Filers.
  • Participated in special projects as required.

Neteffects, Inc. – Chesterfield, MO
Worked as Systems Support Technician in 1994 to 1997
Duties:

  • Identified, defined and categorized network environment problems and makes recommendations to college Director on the repair or replacement of hardware.
  • Provided technical/network support on the distribution of curriculum software images and on the upgrade and maintenance of application software.
  • Stimulated user problems, as requested by Network Services, to help resolve operating difficulties.
  • Performed application backups and prepares documentation to maintain application and curriculum software.

BAE Systems Information Technology – Hickam AFB, HI
Worked as Network Systems Technician in 1991 to 1993
Duties:

  • Monitored and analyzed all elements of complex network facilities.
  • Monitored and controlled the performance and status of the network resources.
  • Utilized software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance.
  • Maintained technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, servers, firewalls, switches.
  • Evaluated and reported on new communications technologies to enhance capabilities of the network.