Credit Manager Resume
Richard Wilson
21, Stone Streets
Charlottesville, VA, 2137
555-3275-732
CAREER GOAL
To hold a challenging credit manager position in a well established organization where I can use my experience and qualifications.
QUALIFICATION HIGHLIGHTS
- Strong verbal and written communication skills.
- Outstanding people management and interpersonal skills.
- Excellent time management skills.
- Superior analytical and negotiation skills.
- Demonstrated ability for managing and sustaining client relationships.
- Ability to work in a team environment.
EMPLOYMENT HISTORY
Staples – Columbia, SC (1999 to 2001)
Worked as Credit Manager and handled the following responsibilities:
- Supervised, managed, and trained employees in the area credit department.
- Performed credit checks and established credit limits on customers.
- Made collection calls, investigated and resolved credit disputes with customers.
- Worked closely with sales team, project managers, and customers on credit issues.
- Maintained corporate credit policies and managed customer credit files.
- Maintained a healthy and safe workplace environment in the department.
Cash Management Solutions – Seattle, WA (1995 to 1999)
Worked as Collections Supervisor and handled the following responsibilities:
- Administered and enforced credit and collections policies and procedures.
- Evaluated credit risk, developed strategies and goals to reduce exposure to write-offs.
- Prepared and developed work strategies and goals.
- Interfaced with multiple departments, including sales staff and management.
- Reviewed, prepared and analyzed account receivable aging reports.
- Hired, trained and supervised competent credit and collections staff.
Nci Information Systems, Inc. – Reston, VA (1992 to 1994)
Worked as Accounts Receivable Manager and handled the following responsibilities:
- Responsible for the direct management of accounts receivable accounting, cash applications, collections, overall credit management and executive/operational reporting.
- Maintained and managed follow up on all claim denials and ensure that the submissions of all billings are timely.
- Prepared and presented all weekly, monthly and year end reporting.
- Developed tools and processed to monitor and measure employee productivity, accuracy and efficiency.
- Integrated and maintained strong internal control of procedures relative to all billing and collection applications.
EDUCATION
- Achieved Bachelor of Arts Degree in Economics from Virginia State University, VA, in the year 1992
- .Achieved Associate Degree in Marketing from the Roanoke College, Reston, VA, in the year 1989.
COMPUTER SKILLS
Microsoft Word, Excel, Access, PowerPoint, Outlook Express, Internet, Lotus 1-2-3