Executive Housekeeper Resume

Ava Murphy
26, Grant Street
Rockland County, NY, 1285
991-9827-981

OBJECTIVE

Seeking for a position of an executive housekeeper in well established company where I can utilize my skills and grow my career.

QUALIFICATIONS

  • Proven ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
  • Service oriented style with professional presentations skills.
  • Effective written and verbal communication skills.
  • Excellent organizational, interpersonal and administrative skills.
  • Proficient in Microsoft Word, Excel, Access, PowerPoint, Internet.

WORK HISTORY

Executive Housekeeper
Holiday Inn – East Syracuse, NY, 2000-2006

  • Responsible for short and long term planning and the management of the hotel’s housekeeping operations.
  • Developed and recommended the budget, labor cost plans and objectives and manages within those approved plans.
  • Taught employees importance of, and how to greet guests and courteously solve guest requests.
  • Worked closely with all other departments.
  • Insured proper staffing levels for customer service goals.

Assistant Executive Housekeeper
Hyatt – New York, NY, 1997-1999

  • Responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning.
  • Responsible for staff training, development and scheduling.
  • Promoted an atmosphere that insures customer and associate satisfaction.
  • Reported directly to the executive housekeeper.

Housekeeper
Christ Medical Center – Rockland County, NY, 1994-1997

  • Maintained all assigned clinical, ancillary, departmental, and public areas in a clean, neat, and sanitary manner according to established Environmental Service guidelines and quality improvement standards.
  • Complied with hospital standards related to safety practices for self, patients and other health providers.
  • Demonstrated efficient and safe use of Environmental Services equipment and solutions.
  • Demonstrated commitment to professional growth and competence, attendance, and dress code in accordance to hospital policy.

EDUCATION AND TRAINING

  • Bachelor of Hospitality Management (1994)
    Saint John’s University, New York, NY

  • Certificate in Executive Housekeeping