Financial Senior Product Manager Resume
Daniel Harris
41, Madison Street
Richmond, VA, 1733
881-872-7234
OBJECTIVE
To get a responsible position with a reputable organization that utilizes my 10 years experience in product management and project management.
SUMMARY OF QUALIFICATIONS
- Strong knowledge of financial services operations, information delivery, change management, and action planning.
- Exceptional analytical and decision making skills.
- Proven collaborative partnership skills with internal and external teams.
- Excellent customer service orientation and business communication skills.
- Strong collaboration, interpersonal skills and team orientation.
- Good business acumen and good conceptual, analytical and business judgment.
- Ability to work independently to plan, prioritize workload, schedule time, assess and solve problems.
PROFESSIONAL EXPERIENCE
Senior Product Manager
eTrade Financial Corp – Arlington, VA, 1999-2003
Duties
- Defined clinical microarray products and drive development through R&D, into production and onto the market.
- Developed product launch strategies and implement launch plans.
- Established product positioning, packaging, and pricing strategy to produce best possible performance versus business goals.
- Produced competitive analysis materials comparing products with their key competitors.
- Collaborated with cross-functional partners from other Agilent groups including marketing, engineering, manufacturing, and sales to achieve business objectives.
- Worked with marketing communications professionals to develop programs and collateral materials for products on the market.
- Defined training and content requirements for products and programs.
- Driven the product/marketing message through all communication channels.
- Identified partnering opportunities for complimentary third-party products to broaden company’s product line.
Product Manager
eTrade Financial Corp – Menlo Park, CA, 1997-1999
Duties
- Managed project development life cycle from conception to implementation.
- Prioritized competing product features to get the best value for customers.
- Developed business requirement and functional specification documents based on industry knowledge, market research, and customer feedback.
- Interacted closely with other product managers, technology development, design, marketing, compliance, customer service, and trading teams.
- Built and worked closely with multiple vendors to service the many market data needs of all of E*Trade’s US Retail business.
- Demonstrated ownership and sense of urgency in resolving inquiries and issues.
Assistant Product Manager, Financial Services
Fannie Mae – Glen Allen, VA, 1992-1996
Duties
- Assessed business operations and processes of assigned office or business unit to understand procedures, information flows and handoffs, decisions, communications pathways and the like.
- Participated in meetings and projects with client staff, project managers, and developers to automate, upgrade, or expand applications that accomplish business operations of assigned work unit(s).
- Created, designed, and formatted technical specification documentation including architecture diagrams, process flows, and other information or processes needed to describe required system changes for development, QA, and other internal customers.
- Provided support to applications in production by tracking production problems and troubleshooting them to sustain application in production.
- Developed queries, analyses, or reports from applications for operations or management staff of assigned business unit(s).
- Provided guidance or technical supervision to less experienced staff performing similar functions.
EDUCATION
Bachelor’s Degree in Business Management
University of Richmond, VA, 1992