Sample Resume

Well educated and qualified professional offering an experience of technical support account management services, marketing and sales. Successful in managing and establishing new business ideas and providing the necessary technical support required for achieving strong customer satisfaction. Able to quickly interpret customer needs and proceeds to present explanations and facts in a very user friendly manner. Skills in securing projects for new businesses, implementing new ideas and to support IT services. Possesses good interpersonal and communication attributes and serve as a strong link between customers and technical support. Continues to successfully retain and secure existing and new accounts and increasing bottom line profits.

EXPERIENCE

SBD PACKAGING SERVICES, Jacksonville, AL
Junior Account Executive, 2006 – Present

• Represented SBD in the sale of API hardware system integrations to other large and small businesses and industrial corporations throughout western Alabama.
• Presented shipping advantages to various customers by the sales of SBD hardware and software products.
• Collaborated installation efforts with customers and technical support to oversee and ensure system implementations.
• Provided on site support during installation stages and communicated with technical staff for identifying and resolving installation issues; gained valuable knowledge and expertise in variety of technical service support directives.
• Perform on site training for customers to explain them about new system procedure and export customer files to integrate in SBD system.
• Wrote programs for helping the integration of shipping solutions to individual customers for facilitation of system usage.
• Continued providing services and support to ensure after the sale customer satisfaction.

ALABAMA INTERNATIONAL, Birmingham, AL
Sales Team Leader, 2002-2004

• Represented as company official throughout wastern Alabama in the sale and presentation of company products.
• Communicated with different corporations for increasing level of sales and repeating business. Compiled future lists and contacted students on individual basis for facilitation of interests to attend camps.
• Developed an order accepting program whioch listed customer data with the help of MS Excel.
• Increased revenue in sales from $200,000 to $250,000 in 2003.
• Increased reach by 56% in merchandise and garment sales.
• Increased instructional resources by 49% in 2004.
• Member of “Platinum Club” in 2004.
• Recognized as the Top sales team leader throughout the Alabama in 2004.

NATIONAL SQUASH ASSOCIATION, Austin, TX
Lead Instructor, 2000-2002

• Instructed teachers in the areas to motivate students and to combine effective practical learning methods.
• Managed college staff and scheduled class timings and meetings for advisors as well as prepared student and instructor evaluations.

EDUCATION

ALABAMA STATE UNIVERSITY, 2006
M.S., Administration of Sports

ALABAMA STATE UNIVERSITY, 2000
B.S., Fitness Management / Exercise Science