IT Manager Resume

Olivia Hamilton
45, Black Bear Road
Northbrook, IL, 3292
812-9832-982

OBJECTIVE

A highly skilled and motivated IT manager with 8 years of experience, seeking senior IT manager position in reputed organization.

HIGHLIGHTS OF QUALIFICATIONS

  • Exceptional written and verbal communication skills.
    Excellent project management skills.

  • Outstanding leadership skills with ability to direct and lead others to produce desired results.
  • Strong problem solving skills.
  • Superb people management skills and experience in managing a technical staff.
  • Effective planning and organizational skills.
  • Ability to successfully manage multiple priorities and assignments.
  • Ability to present ideas in a business-friendly and user-friendly language.
  • Competent in Server Administration and distributed computing.
  • Working knowledge of SAP.
  • Proficient with Ms Office, Visio, and Project.

EDUCATIONAL BACKGROUND

Bachelor’s Degree in Computer Engineering
Illinois State University, IL, 1990

WORK EXPERIENCE

IT Manager (1999 to Present)
Campbell Supply Company LLC- Oak Brook, IL
Duties included:

  • Determine methods for integration of new systems into current plant infrastructure to minimize capital investment and time to market.
  • Coordinate efforts of plant, corporate, vendor, and consultant resources in developing cost effective approach while insuring productivity and reliability.
  • Work with interdepartmental teams to identify opportunities and create technical teams to provide technology based solutions.
  • Coordinate the efforts of all functions to complete scheduled jobs in a timely manner.
  • Document all problems (hardware, application, facility, etc.) and take corrective action as required.

Director of Information Technology (1994 to 1999)
Penn National Gaming, Inc. – Grantville, GA
Duties included:

  • Maintained organizations effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
  • Provided the leadership and management of the IT department through coaching, empowering and facilitating employees working in a team environment.
  • Developed, tracked, and controlled the information technology annual operating and capital budgets.
  • Developed business case justifications and cost/benefit analysis for IT spending and initiatives.
  • Maintained staff by recruiting, selecting, orienting, and training employees.
  • Built constructive relationships by promoting effective partnerships with department peers, customers and employees.

IT Security Analyst (1990 to 1994)
Solving IT – Chicago, IL
Duties included:

  • Trained, assisted and communicated with patch teams throughout UnitedHealth Group.
  • Evaluated and rated new patches and vulnerabilities using a risk based approach.
  • Helped identify new vulnerabilities via network security scanning and from other internal and external feeds.
  • Provided security incident response support as required.
  • Acted as a resource for employees throughout UnitedHealth Group for security related issues and questions.
  • Identified mitigating controls either deployed or to be deployed in response to the vulnerability.
  • Communicated identified vulnerabilities to appropriate owners.