Manager Information Systems

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Manager Information Systems

Daniel Thomas
PO Box 3754
Adelanto, CA
Fax 57-09-45-30

Objective

To work in Challenging demanding all my skill and efforts to explore and adapt myself in different field, and realize my potential and contribute to the development of organization with impressive performance.

Experience

Assistance Manager
Vocollect
Pittsburgh

1996- Present

  • Ensure the service level availability and stable operation of the organization’s information systems infrastructure and business software applications including Oracle E-Business Suite and other ancillary applications that support the Global Enterprise’s business processes; Coordinated and conducted appropriate Service Advisory Committee meetings to ensure alignment of priorities with the needs of the business; Responsible for the reporting of status and operational metrics to ensure service level agreements are met.
  • Coached and gave direction to a team of IS professionals by developing work plans and reviewing project and production support tasks with the staff; Responsible for the hiring, firing, quarterly objectives, time management, performance appraisals, and pay reviews of direct reports; Responsible for developing and mentoring direct reports, including facilitation of annual development plans for each.
  • Lead the IS function through operational planning; Managed and communicated the IS capital and expense budget in alignment with corporate objectives; Ensure appropriate software licensing for all Enterprise applications; Managed vendor relationships with key information systems and applications suppliers, contractors; Ensured timely renewal/disposition of maintenance and support contracts for IS applications and services.
  • Responsible for the role of Change Management regarding Information Systems infrastructure and application changes; Ensured proper change control, compliance adherence, supported and maintained of systems by participating in weekly change control meetings; Coordinated the planning of application changes, and installation of upgrades and new releases. This involves interacting with Development, Business Process Owners and Infrastructure teams.

Information assurance engineer
NCI home
Colorado Springs, CO

1992-1996

  • Performed monthly Secure Configuration Compliance Validation Initiative (SCCVI) Scans to assess the status of the networks
  • Uploaded scan results into the Vulnerability Management System (VMS) and provide VMS reports
  • Created Plan of Action and Milestones (POAM) for new systems and input POAM data into VMS
  • Created Remedy trouble tickets for vulnerability tracking and compliance reporting
  • Performed routine Security Technical Implementation Guide (STIG) checks on assets to ensure compliance
  • Performed Defense Information Systems Agency (DISA) Gold Disk on servers and workstations to identify and analysis compliancy level
  • Understood and assess compliancy or provide mitigation of the requirements of the Information Assurance Certification and Accreditation Process (DIACAP) IA controls
  • Created required security documentation

Education

Bachelor’s degree in Computer Science from Bellarmine University (KY)

Skills

  • Strong project management skills are required.
  • Ability to manage and deliver assigned projects within established time, scope and budget parameters.
  • Excellent customer service, communication, and interpersonal skills; ability to communicate exceptionally well at all levels of the organization and work equally well with business functions and internal IST staff.
  • Passion for learning new technologies and applying new knowledge experiences.
  • Highly energetic, flexible and self motivated with attention to details.
  • Ability to understand business objectives and the infrastructure that supports it.
  • Demonstrated commitment to Vocollect’s core values and purpose.