Medical Administrative Assistant Resume
BRUCE WAYNE
103 Peace Lane
Mountain View, CA 94034
650-325-1618
PROFESSIONAL SUMMARY
Many years of experience directing and planning administrative functionalities in the time-critical surrounding. Combines active organizational as well as communication skills with the ability to work independently as well as part of a team. Skilled in planning and directing demanding administrative responsibilities and complex schedules. Trusted liaison, advisor and assistant.
AREAS OF EXPERTNESS
- Regulator Reporting, Communications
- Board & Executive Relations
- Project & Special Events Management
- Confidential Data & Correspondence
- Staff Recruiting & Training
- Managing Office Management
- Medical Billing Policies/Procedures
- Crisis Communications
- Medical Records & Data Management
- Critical Problem Analysis/Resolution
- Procedure Development/Elaboration
- Accounts & Payroll Administration
PROFESSIONAL EXPERIENCE
Technical Laboratories Secretary
MediCure Medical Center, San Jose, CA, 2005-Present
Key administrative role at the center of technical lab operations. Pivotal contact point for most communications, administrative inquiries and problems posed by doctors, health professionals, patients and relatives. Composed staff rolls, archived/filed confidential patient health records, managed statistical information and tapes, typed documents, directed inventory controls. Coordinated work schedules for 30 technical staff members for assuring effective, smooth processes and minimizing risk of errors.
- Reversed the system for haphazard archiving. Trained and supervised some new staff members to greatly improve efficient storage and retrieval.
- Identified the flaws in information reports. Established new reports checking systems which effectively recorded reporting activities such as date of completion, personnel dealing with reports and dates distributed.
Health Informer
Daytona Hospital, San Jose, CA, 2001-2005
High profile, administrative rank. Supervised administrative functions for the busy reception area. Served as the first point of telephone and personal contact for health care professionals, medical practitioners, administrative workers and patients, a rapid approach, and adherence to necessary medical protocols for communications and confidentiality was a part of daily work. Performed rigorous procedures with timeliness in supervising medical records management, admissions, transfers, discharges and theater bookings.
- Raised the skill and expertise levels of the administration team through training and development activities; focuse on quality, daily operational routines; internet, computer program usage.
- Admiration was expressed by many patients and relatives for compassionate manner and understanding while dealing with problematic and stressful situations.
Receptionist
Doyle and Company, San Jose, CA, 1995-1998
Reception, telephone inquiries, typing, daily banking, filing, mail receipt and distribution.
CAREER DEVELOPMENT
Certificate of Health Office Policies & Procedures, OTEN-NSW 2002
Advanced First Aid
- Emergency Evacuation Training/Mock External Disaster
- Clinical Classifications (Coding)
- Medical Terminology 1,2
- QuickBooks
- Fire Training
- Microsoft Office
- Occupational Health and Safety Level 1,2
- First Aid: Introduction, Updates & Fitness
- Investment Mastering Program (Property Ace), Henry Bay