Sample Resume

Meeting Planning Manager

Objective

To work in Challenging demanding all my skill and efforts to explore and adapt myself in different field, and realize my potential and contribute to the development of organization with impressive performance.

Experience

Manager, Meeting Operations – Dinner Meeting Department
New York, NY

• Liaison between client Sales Representatives, District Managers, Physicians and p-value communication when questions and concerns occur
  
• Monitored that all Client Service Coordinator comply with standard operating procedure and meet key status milestones
  
• Supported all staff ensuring they have tools and training necessary to perform their jobs
  
• Developed of database system, department Standard Operating Procedures and training manuals
  
• Managed, coach, counsel and mentor Client Service Coordinators and Meeting Assistants
  
• Managed the Speaker Honorariums and expense process
  
• Created/customized meeting materials
  
• Run all client and p-value communications reports
  
• Managed special projects as assigned by his/her Manager

Executive Meeting Manager
The Westin St Louis – St. Louis, MO

• An understanding of both monthly forecasting and the annual budget process.
  
• Understood the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.
  
• Optimized room rental charges.
  
• Consistently participated in the re-booking of repeat business by having a track record of long term client relationships.
  
• Actively participated in industry related organizations (NACE, MPI).
  
• Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
  
• Comfortable with hotel site inspections and client presentations.
  
• Excellently creative skills to provide innovative set-ups, menus, and functions for groups.
  Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.
  
• Worked closely with banquet department on operations and event execution. Ability to quickly evaluate alternatives and decide on a plan of action.
  
• Provided overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services Department.
  
• Experienced providing Audio/Visual equipment and operating Audio/Visual as a profit center.
  
• Excellent knowledge of computers, specifically Delphi, Word and Excel.

Education

• College Degree in Life Science, Baptist Bible College

Skills

• Global Experience.
  
• Electronic Based Meeting Management Tools Experience(StarCite, Meeting Matrix, Delphi)
  
• Vendor Management Experience
  
• Strategic Partnering Experience
  
• Existing Supplier Relationships (Resource Base)
  
• Tradeshow Experience Desired
  
• Presentation Experience