Member Service Counselor Resume

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Member Service Counselor

Rodriguez Taylor
P.O. Box 47
Chicago, IL 60601
Fax 45-76-89-23

Objective

To work in Challenging demanding all my skill and efforts to explore and adapt myself in different field, and realize my potential and contribute to the development of organization with impressive performance.

Experience

Counselor
Moses Cone Health System – Greensboro, NC

  • Managed the clinical care for a designated patient caseload.
  • Managed a caseload of patients with defined behavioral needs.
  • Developed and documents plan of care including discharge planning in collaboration with the patient and significant other(s).
  • Discussed with each patient their reason for hospitalization and involves the patient in the development of care goals.
  • Initiated and follows through with the clinical care path.
  • Monitored the progress of the clinical care path daily.
  • Identified variances in the plan of care and plans interventions to optimize outcomes.
  • Coordinated and participated in the daily team meeting to monitor patient progress toward outcomes.
  • Facilitated program groups daily. Leads Group Therapy and Life Skills.
  • Conducted marital / family sessions.
  • Coordinated the delivery of services across the Behavioral Health continuum.
  • Managed CQI Outcome studies.
  • Assisted in admission process as needed.

Transfer Counselor
Mira Costa College Oceanside Campus – Oceanside, CA

  • Planed and lead student-interest workshops and seminars on transfer issues. (E)
  • Created web-based transfer services.
  • Assisted with grant writing.
  • Teaches credit classes in college success and transfer.
  • Provided group advising and online advising. (E)
  • Participated in curriculum development, program review, and development and assessment of student learning outcomes. (E)
  • Participated in departmental projects, college-wide and academic senate committee work, and other collegial governance processes. (E)

Education

  • Bachelors Degree in Science, Granite State College

Skills

  • Skills in individual, group, and family therapy, case management, and crisis intervention treatment modalities.
  • Knowledge of community resources and placement options for mental health and substance abuse patients.
  • Therapeutic communication skills with any age group.
  • Experiential knowledge of group facilitation / leadership and therapeutic milieu.
  • Bend and/or stoop frequently.
  • Lift thirty pounds more four or more times per day.
  • Sufficiently mobile to push stretchers, wheelchairs, carts, and equipment.
  • Communicate via telephone and other automation vehicles.
  • Visualize computer screens, medical record forms, and equipment screens.
  • Lift and position patients of all weights and heights
  • Stand and/or walk for extended periods of time.