Sample Resume

JOB OBJECTIVE

Seeking a management position that can effectively utilize my management skills and enables me to make a positive contribution to the organization.

QUALIFICATIONS

• Effective oral and written communication skills.
• Outstanding interpersonal and personnel management skills.
• Excellent presentation and proposal development skills.
• Superb leadership and interpersonal skills.
• Multi-tasked oriented and good organizational skills.
• Ability to analyze complex business and technology issues while mapping a prospective client’s solution requirements.
• Good ability to forecast and qualify opportunities, assess prospect value, and generate new sales.
• Ability to work independently and take initiative without immediate local supervision.
• Strong knowledge of Microsoft Office and Internet.

WORK HISTORY

Compuware – Brentwood, TN (1997 to 2003)
National Account Service Manager
JOB DUTIES

• Prospected, qualify, close and manage Compuware solutions (IT services) sales to deliver value in the application development lifecycle space.
• Developed and maintained a current account plan for each major client detailing their business and IT objectives and their key relationships, current business with the client, and our plans to grow the business within the account.
• Identified project based business within out six Practice Areas, to include IT projects, managing projects, outsourcing development and application maintenance, strategic staffing opportunities within existing and new accounts, including placing professional staff to supplement projects.
• Built and managed a business pipeline to exceed branch goals for revenue and contribution margin.
• Maintained accurate pipeline using the SFDC application for Active, Won and Lost opportunities.
• Coordinated and managed opportunity pursuit teams.

GAP Inc – Johnson City, TN (1992 to 1997)

Operations Manage
JOB DUTIES

• Provided training and monitored the employee’s performance.
• Monitored and completed performance reviews for Dock Supervisors.
• Provided clear and frequent communication to all employees on company policies and procedures, including but not limited to safety and security procedures.
• Communicated with CNC and/or dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight.
• Ensured all required reports/spreadsheets, e.g. productivity reports, are completed and distributed in a timely manner.
• Participated in interviewing and hiring/promotions of employees; works with management and HR on actions, i.e. performance issues.
• Responsible for clean and safe working condition of facility and equipment.

ACADEMIC BACKGROUND

Bachelor of Science in Business Administration (1992)
Tennessee State University, TN