Network Engineer Resume

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Matthew Martin
17, Solie Road
St. Petersburg, FL, 1875
881-0972-133

PROFESSIONAL EXCELLENCE SUMMARY

  • Strong interpersonal and project management skills.
  • Excellent analytical skills i.e., technical and non-technical problem solving skills.
  • Good ability to work and effectively prioritize in a highly dynamic work environment.
  • High level of attention to detail and excellent time management skills.
  • Superb customer service skills.
  • Effective written and oral communications skills.
  • Strong technical documentation skills.

TECHNICAL SKILLS

System Hardware: Windows NT, 95, 98, XP, Linux, Dialers, SAS, Xircom Products, NetGear, ICS Drive Imagers

Microsoft Office: Word, Excel, Access, PowerPoint, Front Page

Networking: TCP/IP firewalls, VPNs, IDSs, Network routers and switches, digital/analogue circuits, VOIP, SNA devices

EDUCATION

  • Bachelor’s Degree in Information Technology, 1990
    Florida State University, FL

  • Cisco certifications CCNP a plus
  • Certificate in Advanced Network Analysis
  • Certificate in Advanced TCP/IP Network Theory and Design

PROFESSIONAL EXPERIENCE

2000 to Present
Senior Network Engineer at Verizon Business – Jacksonville, FL

  • Develop solution options, project plans, problem resolutions and budget projections based on customer needs.
  • Establish Configuration Controls/tools, Quality Controls and standards, procedures and guidelines for design development, testing, implementation and maintenance of enterprise solutions (15%).
  • Responsible for planning of new network connections (including new buildings, new telecommunications closets and departmental connections (10%).
  • Monitor and maintain equipment to insure non-interruption of service.
  • Report any performance issues to the Network Engineering Manager, or Sr. IT Management (5%)

1997 to 2000
Network Engineer at Prosum – Orlando, FL

  • Worked with teammates to provide 24×7x365 support of the client’s production network.
  • Created infrastructure support documentation where it does not exist.
  • Maintained up/down and error condition monitoring of the clients systems .
  • Responded to security incidents, requests and alerts.
  • Worked to ensure the client sees continuous improvement in network infrastructure uptime, stability, security and documentation.

1994 to 1997
LAN Manager at Hard Knocks – Oviedo, FL

  • Managed and maintained the company’s networks including planning, installing, configuring and supporting computer hardware and software for all networking and communications systems.
  • Coordinated daily support issues of various sites to ensure systems are operational with high degree of reliability.
  • Implemented appropriate technology to proactively monitor and protect the environment.
  • Developed and published metrics of reliability of network, servers, applications and interface effectively with vendors.

1990 to 1994
LAN Administrator at General Dynamics – IT – Chantilly, VA

  • Provided first level technical support for faculty and staff within these departments, and escalates issues to the appropriate Senior IT Specialist or IT@JHU for resolution as appropriate.
  • Assisted faculty and visitors with the daily use of the departmental instructional and presentation facilities.
  • Administered and maintained end user accounts, permissions, and access rights; monitors system logs.
  • Monitored software applications used in the departments. Suggests and installs upgrades.
  • Ordered spare parts, repairs, replaces and/or reconfigures hard drives as appropriate.