Sample Resumes

Anthony Robinson
58, Park Street
Valencia, CA, 3123
445-983-712

OBJECTIVE

Seeking a sales consultant position with well-established automotive industry where my experience and skills will fully utilized.

PROFESSIONAL SKILLS

• Proven sales experience in the automotive industry.
• Superior communication and customer service skills.
• Excellent follow-through skills.
• Excellent leadership and planning skills.
• Strong time management decision making skills.
• Excellent problem solving skills.
• Good understanding of manufacturer’s specifications.
• Proficient in Microsoft Suit and Internet.

New Car Sales Consultant (1996 to Present)
AutoNation - Valencia, CA

Responsibilities

• Build and maintain excellent relationships with our customers.
• Maintain strong knowledge base of all new vehicle makes and models.
• Follow up on all sales leads from a variety of sources (phone, walk-ins, newspaper ads, referrals, etc.).
• Work with New Car Sales Managers to ensure individual and department sales goals are met.

Automotive New Car Sales Associate (1991 to 1995)
AutoNation - Irvine, CA

Responsibilities

• Delivered new vehicles to customers, ensured the customer understands the vehicle’s operating features, warranty, and paperwork.
• Demonstrated an understanding that business is built on excellent customer satisfaction and being devoted to guaranteeing customer satisfaction.
• Prospected on a day-to-day basis by phone, mail, and person to person - maintain a prospect development system.
• Maintained an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Introduce customers to the Service Department emphasizing to customers the quality and efficiency of the dealership’s service operations.
• Attended sales meetings and training sessions as scheduled.

Store Manager (1987 to 1991)
H & M - Washington, DC
Responsibilities

• Responsible for maximizing sales to drive profitability.
• Leaded, managed, and organized the store according to H&M’s shared values, standards, policies and procedures along with the District team.
• Managed, recruited, on boards, trained, developed and provided succession planning for all staff and management team in the store.
• Followed up with management team to ensure proper training and staff assessment is being completed.
• Created and acted on plans for future people development needs within the store.
• Maintained an overview of all Employee Relations responsibilities in the store to ensure a positive work environment.

EDUCATION

Associates Degree in Marketing in 1987
Hope International University, CA