New Car Sales Consultant Resume

Anthony Robinson
58, Park Street
Valencia, CA, 3123
445-983-712

OBJECTIVE

Seeking a sales consultant position with well-established automotive industry where my experience and skills will fully utilized.

PROFESSIONAL SKILLS

  • Proven sales experience in the automotive industry.
  • Superior communication and customer service skills.
  • Excellent follow-through skills.
  • Excellent leadership and planning skills.
  • Strong time management decision making skills.
  • Excellent problem solving skills.
  • Good understanding of manufacturer’s specifications.
  • Proficient in Microsoft Suit and Internet.

New Car Sales Consultant (1996 to Present)
AutoNation – Valencia, CA

Responsibilities

  • Build and maintain excellent relationships with our customers.
  • Maintain strong knowledge base of all new vehicle makes and models.
  • Follow up on all sales leads from a variety of sources (phone, walk-ins, newspaper ads, referrals, etc.).
  • Work with New Car Sales Managers to ensure individual and department sales goals are met.

Automotive New Car Sales Associate (1991 to 1995)
AutoNation – Irvine, CA

Responsibilities

  • Delivered new vehicles to customers, ensured the customer understands the vehicle’s operating features, warranty, and paperwork.
  • Demonstrated an understanding that business is built on excellent customer satisfaction and being devoted to guaranteeing customer satisfaction.
  • Prospected on a day-to-day basis by phone, mail, and person to person – maintain a prospect development system.
  • Maintained an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
  • Introduce customers to the Service Department emphasizing to customers the quality and efficiency of the dealership’s service operations.
  • Attended sales meetings and training sessions as scheduled.

Store Manager (1987 to 1991)
H & M – Washington, DC
Responsibilities

  • Responsible for maximizing sales to drive profitability.
  • Leaded, managed, and organized the store according to H&M’s shared values, standards, policies and procedures along with the District team.
  • Managed, recruited, on boards, trained, developed and provided succession planning for all staff and management team in the store.
  • Followed up with management team to ensure proper training and staff assessment is being completed.
  • Created and acted on plans for future people development needs within the store.
  • Maintained an overview of all Employee Relations responsibilities in the store to ensure a positive work environment.

EDUCATION

Associates Degree in Marketing in 1987
Hope International University, CA