Office Assistant Resume
David Smith
84, Main Street
Carlsbad, CA, 1853
999-8762-876
PERSONAL SUMMARY
Looking for a position of office assistant within a medical office environment, with following skills and abilities:
- Highly organized and detailed-orientated.
- Exceptional interpersonal and telephone skills.
- Excellent customer service skills.
- Ability to multi-task in a fast-paced environment.
- Ability to work well with different personalities in a fast-paced environment and constant deadlines.
WORK EXPERIENCE
Office Assistant (1998 to Present)
Anschutz Entertainment Grp Inc – Los Angeles, CA
Responsibilities
- Update appointment calendars, coordinating conference calls and meetings.
- Oversee maintenance of office machines and supplementary materials.
- Project and maintain office supply inventory levels to support AEG corporate headquarters.
- Order, receive, and maintain office supplies for copy room, kitchen area & other public use areas.
- Issue purchase orders for assigned commodities, supplies, or services.
- Work in other departments within the organization and assist as available with any special projects.
- Perform back-up reception duties such as answering phones & welcoming guests.
Office Clerk (1993 to 1998)
UnitedHealth Group – Carlsbad, CA
Responsibilities
- answered telephone and directs visitors into department.
- Coordinated calendar appointments and presentations of representatives.
- Performed general office duties including answering phones, organizing paperwork, filing, & matching invoices with backup documents & preparing these for mailing.
- Handled Medicare documents per state and federal regulations.
- Responsible for organizing and maintaining the filing system for the patient files.
- Performed light typing and proofread correspondence, memoranda, forms, reports, and charts.
Receptionist (1990 to 1993)
U.S. HealthWorks Medical Group – South San Francisco, CA
Responsibilities
- Answered telephone, screen and direct calls, takes messages and provides information.
- Determined patient’s needs and processes according to type of case. Complete computer system intake at time of arrival.
- Checked in patients, verified and updated necessary information in the medical record.
- Insured customer requirements for visits are properly followed and highlighted.
- Highlighted those instructions for the physician.
- Sorted and delivered mail, medical records and other correspondence.
- Maintained appointment book and follow office scheduling policies.
- Assisted center manager in prioritizing work activities, evaluating effectiveness and modifying activities when necessary.
EDUCATION AND CERTIFICATION
- High school Diploma (1989)
Mount Saint Mary’s School, San Diego, CA - Certificate in Medical Assistant (1991)
COMPUTER SKILLS
- Microsoft Word
- Microsoft Excel
- Microsoft Power Point
- Microsoft Outlook
- Internet