Office Assistant Resume

David Smith
84, Main Street
Carlsbad, CA, 1853
999-8762-876

PERSONAL SUMMARY

Looking for a position of office assistant within a medical office environment, with following skills and abilities:

  • Highly organized and detailed-orientated.
  • Exceptional interpersonal and telephone skills.
  • Excellent customer service skills.
  • Ability to multi-task in a fast-paced environment.
  • Ability to work well with different personalities in a fast-paced environment and constant deadlines.

WORK EXPERIENCE

Office Assistant (1998 to Present)
Anschutz Entertainment Grp Inc – Los Angeles, CA
Responsibilities

  • Update appointment calendars, coordinating conference calls and meetings.
  • Oversee maintenance of office machines and supplementary materials.
  • Project and maintain office supply inventory levels to support AEG corporate headquarters.
  • Order, receive, and maintain office supplies for copy room, kitchen area & other public use areas.
  • Issue purchase orders for assigned commodities, supplies, or services.
  • Work in other departments within the organization and assist as available with any special projects.
  • Perform back-up reception duties such as answering phones & welcoming guests.

Office Clerk (1993 to 1998)
UnitedHealth Group – Carlsbad, CA
Responsibilities

  • answered telephone and directs visitors into department.
  • Coordinated calendar appointments and presentations of representatives.
  • Performed general office duties including answering phones, organizing paperwork, filing, & matching invoices with backup documents & preparing these for mailing.
  • Handled Medicare documents per state and federal regulations.
  • Responsible for organizing and maintaining the filing system for the patient files.
  • Performed light typing and proofread correspondence, memoranda, forms, reports, and charts.

Receptionist (1990 to 1993)
U.S. HealthWorks Medical Group – South San Francisco, CA
Responsibilities

  • Answered telephone, screen and direct calls, takes messages and provides information.
  • Determined patient’s needs and processes according to type of case. Complete computer system intake at time of arrival.
  • Checked in patients, verified and updated necessary information in the medical record.
  • Insured customer requirements for visits are properly followed and highlighted.
  • Highlighted those instructions for the physician.
  • Sorted and delivered mail, medical records and other correspondence.
  • Maintained appointment book and follow office scheduling policies.
  • Assisted center manager in prioritizing work activities, evaluating effectiveness and modifying activities when necessary.

EDUCATION AND CERTIFICATION

  • High school Diploma (1989)
    Mount Saint Mary’s School, San Diego, CA

  • Certificate in Medical Assistant (1991)

COMPUTER SKILLS

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Power Point
  • Microsoft Outlook
  • Internet