Operations Administrator Resume

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Christian Walker
37, Buse Road
Ashtabula, OH, 1642
999-987-633

OBJECTIVE

To obtain an operations administrator position in which my customer service, personal, clerical and general office skills will contribute to company productivity.

QUALIFICATION HIGHLIGHTS

  • Excellent written and oral communication skills.
  • Excellent customer service skills.
  • Strong problem solving skills.
  • Ability to plan the workflow and schedules of staff as well as train others with the office.
  • Ability to work in a fast-paced environment with the ability to multi-task as well as manage responsibilities with minimal supervision.
  • Strong computer skills and detailed in Microsoft Word, Excel, Outlook, PowerPoint and Access.

EMPLOYMENT HISTORY

Kinder Morgan – Ashtabula, OH, 2000-Present
Operations Administrator

  • Prepare work schedules and assign duties to office staff including training in upgrades/updates of terminal technology. Develop and promote cross-functional training.
  • Manage casual employee staffing needs, contacting staff and working closely with the terminal manager to establish levels of coverage.
  • Evaluate office production, revises procedures, or devises new forms to improve efficiency of workflow.
  • Take customer orders, completes inventory schedules and regulates workflow for Stone Sales.
  • Regulate workflow for logistics related changes including additions, deletions and changes in rail, vessel and truck loads or deliveries.
  • With Terminal Manager and Human Resources input, hire new staff, evaluate current staff and provide counseling/discipline as required according to company policy.
  • Conduct staff meetings with office personnel to discuss operational problems or explain procedural changes or practices.

The Home Depot – Findlay, OH, 1995-1999
Office Manager

  • Supervised, hired and trained staff, assigned tasks to accomplish prescribed work efficiently, provided direction to workers concerning work procedures.
  • Monitored status of employee appraisals, completion of position descriptions, and employee development plans.
  • Interpreted rules, policies and procedures for business management, including establishing District procedures, logs, and controls necessary to carry out assigned work.
  • Analyzed monthly expenditures in all budget areas in order to identify projected deviations and recommend effective comprehensive methods of saving money and promoting responsible spending.
  • Maintained office budget records and monitored billings and resolve problems with vendors.

EDUCATION

High School Diploma (1995)
Mount Saint School, Ashtabula, OH