Operations Restaurant Manager Resume

Jayden Taylor
74, Monroe Street
Chicago, IL, 3875
775-8763-876

OBJECTIVE

To obtain a restaurant operations manager position in a prominent restaurant where I can make use of 7 year of experience in executing complete restaurant operations.

SKILLS AND ABILITIES

  • Excellent project, planning and time management skills.
  • Outstanding written and verbal communication skills.
  • Ability to motivate a group into action, delegate tasks and outline directions.
  • Precise attention to detail and ability to follow instructions is essential.
  • Ability to remain flexible in a constantly changing environment is critical.
  • Ability to influence and lead the implementation of systems and procedures under tight deadline.
  • Ability to work independently and across various time periods.

EDUCATION

Bachelor’s Degree in Hospitality Management (1994)
Chicago State University, Chicago, IL

WORK EXPERIENCE

Restaurant Operations Manager at Quiznos – Chicago, IL
1999 to Present
Responsibilities:

  • Recruit and maintain at least one Regional Training Restaurant within their area to support new openings within the area.
  • Conduct in-store and/or market training sessions in support of new products, limited time offers, new programs, new procedures, etc.
  • Sell in and manages the implementation of new programs as established by Quiznos.
  • Conduct regularly scheduled Business Reviews with all Franchise Owners in their area using a standardized balanced scorecard.
  • Assist with projects, tests, Food Bourne Illness reports, etc.
  • Responsible for managing the assistance into their work plan and meeting the specified timeline.
  • Responsible for managing and reporting on a budget for their assigned area.
  • Maintain confidentiality as specified by The Quiznos Corporation Confidentiality and Non-Disclosure Agreement.

Restaurant Manager at Rock Bottom Restaurant & Brewery – Greenville, IL
1994 to 1999
Responsibilities:

  • Managed the human resource function in the restaurant ensuring recruitment, selection, orientation, training, scheduling and performance management functions meet or exceed company specified criteria.
  • Ensured the daily execution of the Mission Statement and Core Values.
  • Complied with company policies, practices and procedures and communicates all changes to team members.
  • Involved in local store marketing efforts.
  • Understood the Profit and Loss Statement and helps create action plans for opportunity areas.
  • Ensure overall food quality and handling, safety, security, service and cleanliness standards are met.
  • Performed other duties as required.