Patient Case Manager Resume

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Anthony Williams
64, Sutton Road
Missoula, MT, 1653
662-876-972


JOB OBJECTIVE

Seeking patient case manager position where 8 years of nursing experience will add value.

EMPLOYMENT HISTORY

Case Manager (1996-Present)
APS Healthcare – Missoula, MT

  • Provide telephonic outreach, disease management and/or case management, education and other clinically based activities to plan members.
  • Conduct assessments, develops treatment plans and interventions and sets goals for treatment plans/behavioral modification within the scope of practice.
  • Collaborate with member’s medical/health and community based providers (including the PCP, HCH, certified dieticians, behavioral health specialists, or others as needed) regarding the member’s treatment needs and plan of care.
  • Collect clinical data and enters information into database for tracking and metrics purposes.
  • Monitor and evaluate the services and community based resources necessary to respond to the individual member’s health needs.
  • Complete other special assignments and projects as assigned.

Registered Nurse (1990-1996)

Horizon Health – Helena, MT

  • Provided direct nursing care and follow-up care for patient injuries and illnesses utilizing the nursing process and nursing standards of practice.
  • Collaborated with other members of the on-site health & safety team, to include nurse practitioner, physician, wellness/prevention, safety, ergonomics, and EAP representatives to identify problems and propose solutions to maintain a safe and healthy work environment.
  • Supported all wellness program initiatives.
  • Responsible for clinical documentation using electronic systems.
  • Interacted directly with the client or client representative.
  • Represented the health center, as appropriate, in scheduled or ad hoc employer meetings regarding health and wellness events or strategic initiatives.
  • Assisted in training of other colleagues as directed and completes other duties as assigned.

EDUCATION AND CERTIFICATIONS

  • Associates Degree in Nursing (1989)
    University of Montana, Missoula, MT

  • Registered Nurse License from Montana

RELEVANT SKILLS

  • Over 8 year’s clinical experience.
  • Outstanding multi-tasking, time management and documentation skills.
  • Excellent written & verbal communication skills.
  • Strong interpersonal, leadership and organizational skills.
  • Exceptional prioritization and organizational skills.
  • Strong telephonic interviewing skills.
  • Clinical assessment skills.
  • Ability to assess patient health status, consistent with state licensure scope of practice requirements.
  • Ability to integrate data and evaluate to design meaningful interventions.
  • Knowledge of Medicare/Medicaid and community-based resources.
  • Proficient in Microsoft Office, Internet/Web Navigation.