Patient Case Manager Resume
Anthony Williams
64, Sutton Road
Missoula, MT, 1653
662-876-972
JOB OBJECTIVE
Seeking patient case manager position where 8 years of nursing experience will add value.
EMPLOYMENT HISTORY
Case Manager (1996-Present)
APS Healthcare – Missoula, MT
- Provide telephonic outreach, disease management and/or case management, education and other clinically based activities to plan members.
- Conduct assessments, develops treatment plans and interventions and sets goals for treatment plans/behavioral modification within the scope of practice.
- Collaborate with member’s medical/health and community based providers (including the PCP, HCH, certified dieticians, behavioral health specialists, or others as needed) regarding the member’s treatment needs and plan of care.
- Collect clinical data and enters information into database for tracking and metrics purposes.
- Monitor and evaluate the services and community based resources necessary to respond to the individual member’s health needs.
- Complete other special assignments and projects as assigned.
Registered Nurse (1990-1996)
Horizon Health – Helena, MT
- Provided direct nursing care and follow-up care for patient injuries and illnesses utilizing the nursing process and nursing standards of practice.
- Collaborated with other members of the on-site health & safety team, to include nurse practitioner, physician, wellness/prevention, safety, ergonomics, and EAP representatives to identify problems and propose solutions to maintain a safe and healthy work environment.
- Supported all wellness program initiatives.
- Responsible for clinical documentation using electronic systems.
- Interacted directly with the client or client representative.
- Represented the health center, as appropriate, in scheduled or ad hoc employer meetings regarding health and wellness events or strategic initiatives.
- Assisted in training of other colleagues as directed and completes other duties as assigned.
EDUCATION AND CERTIFICATIONS
- Associates Degree in Nursing (1989)
University of Montana, Missoula, MT - Registered Nurse License from Montana
RELEVANT SKILLS
- Over 8 year’s clinical experience.
- Outstanding multi-tasking, time management and documentation skills.
- Excellent written & verbal communication skills.
- Strong interpersonal, leadership and organizational skills.
- Exceptional prioritization and organizational skills.
- Strong telephonic interviewing skills.
- Clinical assessment skills.
- Ability to assess patient health status, consistent with state licensure scope of practice requirements.
- Ability to integrate data and evaluate to design meaningful interventions.
- Knowledge of Medicare/Medicaid and community-based resources.
- Proficient in Microsoft Office, Internet/Web Navigation.