PC Repair Computer Technician Resume
Garcia Lewis
12, Stone Street
Costa Mesa, CA,1265
444-7631-363
PROFESSIONAL PROFILE
- Six years of experience as a computer technician
- Communicate clearly verbally and written with vendors, employees, and management.
- Ability to meet deadlines, maintain attention to detail and accuracy, while working in a team or group environment.
- Excellent customer service skills.
- Excellent time management, multi-tasking, and deductive reasoning skills.
- Demonstrated ability to troubleshoot complex technical situations.
TECHNICAL SKILLS
- Exceptional knowledge of networking concepts, Microsoft operating systems, and Microsoft Office.
- Strong ability to troubleshoot and repair printer, PC, and server hardware issues.
- Expertise with Novel GroupWise, Linux, SAN fundamentals, Citrix, Microsoft SQL, OSI model
- Solid understanding of Windows XP, Windows Vista, Windows 3.1/95/98/2000 and NT.
EXPERIENCE SUMMARY
(1999 to 2001): PC Support Technician
Blue Raven Technology - Wilmington, MA
Duties performed:
- Analyzed, planed, designed, and installed new personal computer systems.
- Reviewed, maintained and performed upgrades to existing personal computer systems.
- Investigated hardware and software problems and perform minor system hardware and communication connection repairs.
- Determined user specifications for hardware and software and perform purchasing of hardware and software to meet the user’s needs.
- Assisted with managing and maintaining hardware and software inventories.
- Assisted with patch management of desktop operating systems.
(1995 to 1998): PC/Network Technician
P.G. Computers - Monterey, CA
Duties performed:
- Responsible for the maintenance, repair and installation of personal computer and network hardware and software.
- Responsible for installation of departmental software/hardware, patching OS on workstations and servers.
- Maintained dialogue with vendor’s technical support staff as needed.
- Evaluated new technology (software/hardware), educated users on use of new systems/software/hardware as needed.
- Collaborated with Applications Team to implement, deploy, maintain and support all applications.
EDUCATIONAL DETAILS
- A+, Network+, MCP, MCSE certifications Course
California Institute of Technology, CA - PC Repair Course
Mount Saint Mary’s College, CA - Bachelors Degree in Computer Science (1995)
University of Southern California, CA - High School Diploma (1990)
Saint Lewis High school, Monterey, CA