PC Repair Computer Technician Resume

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PC Repair Computer Technician Resume




Garcia Lewis
12, Stone Street
Costa Mesa, CA,1265
444-7631-363

PROFESSIONAL PROFILE

  • Six years of experience as a computer technician
  • Communicate clearly verbally and written with vendors, employees, and management.
  • Ability to meet deadlines, maintain attention to detail and accuracy, while working in a team or group environment.
  • Excellent customer service skills.
  • Excellent time management, multi-tasking, and deductive reasoning skills.
  • Demonstrated ability to troubleshoot complex technical situations.

TECHNICAL SKILLS

  • Exceptional knowledge of networking concepts, Microsoft operating systems, and Microsoft Office.
  • Strong ability to troubleshoot and repair printer, PC, and server hardware issues.
  • Expertise with Novel GroupWise, Linux, SAN fundamentals, Citrix, Microsoft SQL, OSI model
  • Solid understanding of Windows XP, Windows Vista, Windows 3.1/95/98/2000 and NT.

EXPERIENCE SUMMARY

(1999 to 2001): PC Support Technician
Blue Raven Technology – Wilmington, MA
Duties performed:

  • Analyzed, planed, designed, and installed new personal computer systems.
  • Reviewed, maintained and performed upgrades to existing personal computer systems.
  • Investigated hardware and software problems and perform minor system hardware and communication connection repairs.
  • Determined user specifications for hardware and software and perform purchasing of hardware and software to meet the user’s needs.
  • Assisted with managing and maintaining hardware and software inventories.
  • Assisted with patch management of desktop operating systems.

(1995 to 1998): PC/Network Technician
P.G. Computers – Monterey, CA
Duties performed:

  • Responsible for the maintenance, repair and installation of personal computer and network hardware and software.
  • Responsible for installation of departmental software/hardware, patching OS on workstations and servers.
  • Maintained dialogue with vendor’s technical support staff as needed.
  • Evaluated new technology (software/hardware), educated users on use of new systems/software/hardware as needed.
  • Collaborated with Applications Team to implement, deploy, maintain and support all applications.

EDUCATIONAL DETAILS

  • A+, Network+, MCP, MCSE certifications Course
    California Institute of Technology, CA

  • PC Repair Course
    Mount Saint Mary’s College, CA

  • Bachelors Degree in Computer Science (1995)
    University of Southern California, CA

  • High School Diploma (1990)
    Saint Lewis High school, Monterey, CA