Sample Resume

Quality Assurance Manager Resume

Objective

To work in Challenging demanding all my skill and efforts to explore and adapt myself in different field, and realize my potential and contribute to the development of organization with impressive performance.

Experience

Quality Assurance Manager
Becton Dickinson – San Diego, CA

• Compliance and record keeping for all mandated quality checks, testing, sampling and sanitation activities.
  
• Preparation and resolution for all Company Quality Audits.
  
• Tracking, analyzing, and leading initiatives for all quality and customer complaint issues within the plant.
  
• Primary plant liaison with the Customer Service Center, Consumer Affairs and with consumers for quality and complaint issues.
  
• Lead resource within plant for Company Quality initiatives including (but not limited to) the implementation of the Nestlé Waters Quality System.
  
• Preparation and maintenance of Permitting and Licensing for the plant.
  
• Manage budgeting, purchasing and inventory of plant operating supplies such as filters, chemicals and lab supplies.
  
• May have opportunities to serve as plant representative for regional quality forums and initiatives.
  
• Coordinated activities and develop good relationship with key vendors.
  
• Monitored waste water disposal and reporting
  
• Assisted in managing the performance and development of the Plant QA Department with respect to skills, objectives, etc.
  
• Developed initiatives to improve plant performance against Nestle Water North America quality measures and ensure plant compliance with company and regulatory standards.
  
• Provided day-to-day leadership to QA Department and act as the primary liaison to Corporate QA, Corporate and outside laboratories, and to external regulatory agencies (FDA, IBWA, EPA, etc.).

Quality Assurance Manager
Oceaneering – Panama City, FL

• Takes lead role within OMUS in establishing product and process control procedures and processes in conjunction with other functional managers.
  
• Acts as customer’s Quality Assurance representative to OMUS. Acts as process owner (i.e., maintains and improves upon) the NCR, PAR, CAR, Customer Satisfaction and Loyalty Assessment and customer complaints processes.
  
• Ensures the timely and accurate documentation, root cause analysis and disposition of NCRs, PARs, CARs, Customer Satisfaction and Loyalty Assessments and customer complaints; ensures the implementation of corrective and preventive actions take place as a result of these.
  
• Facilitates and coordinates as well as maintains records of Management Reviews.
  
• Assists functional managers in the documentation and analysis of process metrics versus objectives/goals; assist functional managers in process improvements.
  
• Acts as OMUS quality assurance representative to suppliers and sub-suppliers; ensures suppliers and sub-suppliers are qualified and assists suppliers and sub-suppliers in such qualification.
  
• Assists functional managers in the development of processes (including process maps, procedures, work instructions, job descriptions).
  
• Works closely with the functional managers to ensure processes and individual responsibilities are conducted in accordance the Quality Manual, approved process procedures, work instructions and job descriptions.

Education

• Bachelor’s degree in chemistry, Chipola College (FL)
  
• Masters degree in chemistry, Clearwater Christian College (FL)

Skills

• Prior QA management experience (5-8 years) with beverage or other food products.
  
• Microbiology Laboratory management
  
• Manufacturing line inspection
  
• Knowledge of Statistical Process Control, HACCP, sanitation, and hygienic design
  
• Hot CIP (clean in place) background a plus.
  
• Strong analytical and problem solving skills.
  
• Person must have sound administrative and computer skills.
  
• Person must be self-directed, aggressive, and possess the maturity commensurate with being an effective manager.