Retail Human Resource Manager Resume

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Tyler Cooper
38, Nehring Road
Chicago, IL, 1634
881-873-712

OBJECTIVE

Desire position as a retail human resource manager with a well-established organization.

PROFESSIONAL SKILLS

  • Excellent leadership and management skills.
  • Superb problem solving, strategic planning and organizational development skills.
  • Strong verbal and written communication skills.
  • Detail oriented; motivated self-starter; ability to work independently with limited supervision.
  • Demonstrated ability to be a team player.
  • Proven ability to handle multiple projects at one time.
  • Ability to prioritize, expedite, and meet deadlines.

COMPUTER SKILLS

  • Lawson
  • ADP
  • MS Word
  • MS Excel
  • MS Access
  • Adobe Acrobat Reader and Writer
  • Internet search engines

PROFESSIONAL EXPERIENCE

Human Resource Manager (1997 to 2004)
Acosta – Woodridge, IL
Duties included:

  • Overseen the maintenance of accurate and complete personnel and vendor files by performing quarterly audits.
  • Worked with site management to set staffing requirements and retain staffing levels.
  • Ensured payroll and benefit administration are completed by staff accurately and in the required time frames.
  • Developed programs to increase morale, communication and retention at the sites.
  • Worked to ensure that the sites are not exceeding their turnover percentage goals.
  • Reviewed and approved terminations to ensure documentation is complete and that terminations are bring handled appropriately.
  • Monitored, recognized and administered patterns of absence which may overlap with other leave policies/laws.

Retail Associate (1992 to 1997)
Clearwire – Chicago, IL
Duties included:

  • Greeted and responded to all customers in a courteous and friendly manner.
  • Ensured proper merchandise presentation.
  • Operated cash register in accordance with policies and procedures.
  • Maintained a clean work area at all times.
  • Provided customer service according to the Star Service program guidelines.
  • Assisted in specialized areas of store including, Cash Office, Front End, Fitting Room, Stock Room, Fine Jewelry or Customer Service.

EDUCATION AND TRAINING

  • Bachelor of Science, Business Administration
    Western Illinois University, IL, 1991

  • Retail Negotiations Course