Sample Resume

Retail Outlet Manager

Objective

Seeking a Retail Outlet Manager post that offers a chance to use my knowledge of professional skills, wide Machine experiences.

Experience

Store Manager
Sears Holding Corporation
AZ Phoenix

• Proactively leads the store to ensure achievement of business goals in revenue, expense reduction, cost recovery, customer satisfaction, inventory shrinkage, and associate morale.

• Selects, coaches, and develops strong and effective supervisor/lead associates.

• Developed a diverse, high performance team. Takes action as needed to ensure that all associates fully contribute to the store efforts.

• Actively manages the customer experience within the stores.

• Adhered to operational and selling processes (e.g., Shipping, Receiving, Pricing, Acct. 112, Deluxing,, and Testing) and ensures performance standards are met.

• Managed all HR transactional processes including staffing and training; and assists in action plans to improve performance.

Assistant Store Manager
Gap Inc. Outlet Store
US-WA-NORTH BEND

• Sets and prioritized daily store business goals with HOS and leads team to achieve them during Management on Duty (MOD) shifts.
  
• Supported implementation of Gap Inc. Outlet initiatives in store.
  
• Ensured store standards and processes are consistently maintained at all times.
  
• Demonstrated exemplary personal customer service and selling skills.
  
• Models effective Management on Duty behaviors to maximize staff performance and productivity.
  
• Sets the pace for quality and productivity on non-selling tasks.
  
• Communicated relevant customer feedback to HOS and/or Associate Manager.
  
• Executed projects in a timely manner as directed by HOS and/or Associate Manager.
  
• Contributed to the achievement of all store financial, revenue and expense targets.
  
• Managed labor effectively to maximize productivity and achieve daily/hourly targets.
  
• Consistently adjusted sales forecast to ensure labor is utilized to optimize sales generation for all scheduled shifts.
  
• Holds team and self accountable for all Gap Inc. standards of performance and behaviors.
  
• Participated in sourcing, selection and on-boarding activities for non-exempt store associates.
  
• Participated in a high-quality associate experience for new associates.
  
• Facilitated job training for non-exempt staff.
  
• Actively participated in quarterly and annual focal review process.
  
• Partners with HOS to create goals and individual development plans that support personal performance needs and growth.

Education