Sales Executive Account Manager Resume

Kate Johns
62, Gilespie Street
Chicago, IL, 3187
991-7862-861

OBJECTIVE

Seeking a sales executive/account manager position with successive company where I can utilize my expertise in the field of marketing along with my hard work, to come up with the best results for the organization.

QUALIFICATION HIGHLIGHTS

  • Strong relationship building skills.
  • Excellent consulting, presentation and writing skills.
  • Excellent written and oral communication skills.
  • Outstanding meeting facilitation skills.
  • Ability to learn substance of research quickly.
  • Exceptional organization, multitasking, and prioritization skills.
  • Ability to meet personal and team monthly, quarterly, and annual financial goals.
  • Ability to diagnose prospect/member needs and identify relevant resources.

WORK EXPERIENCE


Account Executive
TransUnion – - Aurora, IL, 1998-Present
Duties:

  • Manage existing accounts by calling on established customers to include account activity, assessing opportunity for additional services/products, and resolving customer issues.
  • Respond to customer requests and inquiries and keeps sales team informed of customer project status, progress issues, enhancements and modifications.
  • Assist in the implementation and execution of products and services.
  • Assist in the development of sales team product presentations by providing suggestions, concepts and content.
  • Develop strong and lasting customer relationships.
  • Facilitate customer product and related technical training.
  • Maintain accurate, complete up-to-date customer files, in addition to detailed account history.
  • Develop in-depth knowledge of customers.

Account Manager
Corporate Executive Board – Chicago, IL, 1994-1998
Duties:

  • Built relationships with members/prospects through demonstration of in-depth institutional knowledge, understanding of specific institutional needs/priorities and application of surface-level research solutions.
  • Navigated CEB’s membership offerings on behalf of the institution, ensuring the appropriate product is provided to meet the member need.
  • Educated members/prospects on the benefits of CEB’s products and services through compelling articulation of our business model and value proposition.
  • Created customized account plans for each institution, outlining service delivery and revenue growth strategies for existing and potential memberships within the institution.
  • Collaborated with Product Specialist to ensure targeted and substantive content solution delivery.
  • Evaluated prospects’ business needs and present appropriate mix of CEB products.

Junior Sales Executive
McKesson – Lavergne, IL, 1990-1994
Duties:

  • Secured phone-based sales meetings between Sales Executives and prospective members.
  • Managed sales process mechanics (e.g. visit preparation and follow-up) to maximize sales cycle effectiveness.
  • Conducted phone-based sales calls with senior executives to articulate business model and value proposition.
  • Developed and qualified leads within territory to drive additional sales opportunities through cold-calling and lead generation campaigns.
  • Gathered business intelligence on companies, leads and each qualified prospect to support the scheduling of sales calls and drive revenue generation.

EDUCATION

Bachelor’s Degree in Accounting, 1990
Chicago State University, Chicago, IL