Sales Operations Manager Resume

Noah Garcia
73, Monroe Street
Milwaukee, WI, 1752
991-834-7233

OBJECTIVE

Seek to contribute exceptional sales ability and communications skills to a challenging sales operations manager position.

PROFESSIONAL SKILLS

  • Exceptional negotiation and communication skills.
  • Strong influencing and decision making skills.
  • Excellent analytical skills and ability to produce, interpret and draw conclusions from data.
  • Proven leadership values and influencing skills across multiple business functions.
  • Demonstrated ability to display professional presence and charisma to all customers and managers.
  • Strong PC skills (Excel, Power Point, and Business Objects).

EDUCATIONAL QUALIFICATIONS

1991
Bachelor’s Degree in Business Management
Concordia University-Wisconsin

PROFESSIONAL EXPERIENCE

1998 to Present
Senior Operations Manager at ABB – New Berlin, WI
Duties:

  • Coordinate distribution and warehouse activities in accordance with company policies, principles and procedures.
  • Confer with customers and representatives of associated industries to evaluate and promote improved and expanded services in area.
  • Develop plans for efficient use of materials, equipment and employees.
  • Review costs and make changes/recommendations to maintain and enhance profitable operation of division.
  • Direct preparation of accounting records. Recommends budgets to management. Responsible for ensuring budgeted numbers are met.
  • Ensure ISO compliance for assigned warehouses.
  • Ensure assigned warehouses have the resources necessary to meet company goals and objectives.

1994 to 1998
Sales Operations Manager at GE Technology Infrastructure – Milwaukee, WI
Duties:

  • Responsible for supporting the $0.5B of Patient Monitoring segment of Monitoring Solutions, driving Operating Plan of 12% annual growth across 9 sales regions.
  • Coordinated and facilitated cross segment pricing models and promotions.
  • Coordinated discount discussions and models for large Monitoring Solutions deals considering revenue recognition, sales margin analysis and GPO discount structures.
  • Partnered with region sales managers and directors to plan weekly/quarterly forecasts, deal strategy, and negotiations opportunities with Customers.
  • Represented the business in complex, multi-modality deals focused on deal strategy, negotiations, and closure.
  • Responsible for executing business operating plans (weekly/quarterly) in terms of Order, Sales, Margin, Manufacturing and finance vehicles.

1991 to 1994
Sales & Operations Analyst at New York & Company – Pleasant Prairie, WI
Duties:

  • Gathered forecast information from key stakeholders, analyze and challenge assumptions.
  • Participated in cross-functional teams to resolve projected departmental / functional trade-offs and supply / demand imbalances aligning Marketing, Sales, Production, and Logistics plans.
  • Participated in driving ongoing S&OP process and reporting tool design improvements through continuous benchmarking against best-in-class references.
  • Helped develop and implement ways to create eliminate manual handoffs and touch points in the current SOP process.