Sample Customer Service Resume 1

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The resume made for targeting jobs in the arena of customer service should put together the information rapidly, evidently, and in such a way that the knowledge of the candidate looks applicable for the post in question. This means concentrating the points down in the strongest possible form.

John Michael Haddock
43, Carlyle Avenue Park
Chicago, MA 078341,
(41)-654 9867.


Objective:

Looking for a post in the field of Customer Care where my wide variety of knowledge will be further enhanced and used for the betterment of the Company.

Experience:

Oswal Brothers Telecom Pvt. Ltd. Trinitia, MA
2007 – Present
Consumer Service Assistant Manager

  • Accountable for the administration of worker group of thirty-six people in the consumer service section.
  • In charge of the employment and guidance of client service council.
  • Administered the needs and necessities of highly profitable marketable accounts by wide follow-up actions.
  • Extraordinary account preservation record of 97%.
  • Carried out market investigation studies among consumer base to inquire about reaction on sales procedure, follow-up techniques and class of post deal service.
  • Improving client service according to client criticism by the creation of new strategies and dealings. Productively resolved and dealt with every public relation based matters.

Justin and Sebastian Corporation Pvt. Ltd., Lobster, LA
2005 – 2007
Customer service representative

  • Gave support to the marketing group, making sure all dealings and job objectives were completed.
  • In charge of client service of digital apparatus division, tasks included replying queries of customers, resolving troubles and supplied thorough information on newly launched goods.
  • Dealt with fresh clients in the expansion of fresh accounts and the execution of fresh formulae.
  • Helped in the progress of fresh strategies and actions.
  • Accountable for the administration of worker group of thirty-six people in the consumer service section.
  • In charge of the employment and guidance of client service council.
  • Carried out market investigation studies among consumer base to inquire about reaction on sales procedure, follow-up techniques and class of post deal service.
  • Improving client service according to client criticism by the creation of new strategies and dealings. Productively resolved and dealt with every public relation based matters
  • Administered the needs and necessities of highly profitable marketable accounts by wide follow-up actions.

Education:

St. Thomas College, Santa Barbara, Santa Barbara
2002 – 2005
Bachelors Degree in Advertising and Promotion

St. Thomas High School, Santa Barbara, Santa Barbara
1995 – 2002

Computer skills:

  • Efficient in working with PageMaker, Photoshop, CorelDraw, Microsoft Excel, Microsoft Word and Microsoft FrontPage.
  • Comfortable to work in PC environments.

Personal data:

  • Name: John Michael Haddock
  • Sex: Male
  • DOB: May 16,1984
  • Marital Status: Single
  • Profession: Customer Care & Service
  • Contact No. (41)-654 9867.
  • E-mail ID: john_haddock@gmail.com
  • Present Address: 43, Carlyle Avenue Chicago, MA 078341

Declaration:

I announce that the above mentioned information given by me are accurate and true according to my knowledge.