Sample Customer Service Resume 2

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Have handled a variety of tasks related to help-desk and customer support. Possess good communications skills and am able to reach out to customers by effectively recording their queries and issues, which are then directed to the concerned technical staff for further action

Objective:

To get a position as a customer service employee and to enhance experience in this field.

Experience Summary:

  • Carried out tasks related to customer service, such as handling enquiries, recording request for assistance and information about product
  • Through knowledgeable on product for which customer support team was offering customer support
  • Possess excellent communication skills and inter-personal skills

Professional Experience:

Customer Service, July 20XX to Present
MiM technologies, Dallas

  • Handled all customer enquiries regarding product functioning
  • Forwarded queries requiring technical assistance to concerned technical staff
  • Updated database on status of customer queries and problem solving. Prepared weekly reports on the same

Customer Service, July 20XX to August 20XX
Dex Fabrications, Dallas

  • Handled enquiries on various products and their pricing
  • Explained in details about any steps customer can take on certain issues or problems
  • Recorded all enquiries into database for record keeping

Education:

20XX to 20XX Vincent High School, Dallas

  • Completed High School Degree

Personal Details

  • Name: Doris D Ashby
  • Sex: Male
  • DOB: Feb 16,1974
  • Marital Status: Married
  • Profession: Serving, Customer Service
  • Contact No. 123-567-8900
  • e-mail ID: dorisd@gemail.com
  • Address:
    Doris D Ashby
    1234 Oak Lawn Avenue
    Wycliff, Dallas
    TX 75219

  • Social Security No. ANSP3781

Computer Skills

  • Can use Microsoft Word and Excel
  • Knowledgeable on internet operations

Abilities:

  • Enjoy working in a team and have so thus far in line of work. Can get along with people of all types of nature pretty well
  • Can handle deadline pressure without failing and have shown to come on top in getting targets done

Goal:

  • To exceed expectations and show positive results
  • Ensure that company objective are always met achieved and customer requirements catered

Hobbies:

  • Good in photography. Have shown off photographs in exhibits and received appreciation
  • Knowledgeable in martial arts and tai-chi, practice them regularly

Expected salary:

  • Can be discussed later or in the interview

Declaration:

I declare that the above facts given by me are true to the best of my knowledge and belief.

Place: Dallas, TX

Date: 3/31/2008

- Signature -
(Doris D Ashby)