Sample Help Desk Resume 1

This resume requires reproducing all the duties and activities of the applicant. The job duties of these resume should be described by revealing of some of the candidate’s achievements. A resume of a Help Desk staff should put forward all the information clearly, evidently, and in such a way that the experience of the job applicant looks exactly relevant to the post in question. This means writing down the information down in its maximum possible powerful structure

John Michael Haddock
43, Carlyle Avenue Park
Chicago, MA 078341
(41)-654 9867

Objective:

Obtain a help desk placement with Zenith Group Of Companies with the intention of utilizing my enthusiasm and talents.

Education:

The State University of Oswald, Santa Barbara, LA
Master Degree in Computer Science and Hardware Technology

  • MCSE specialization
  • Special paper on Sun Solaris
  • Papers on CCNA

The State University of Oswald, Santa Barbara, LA
Bachelor Degree in Computer Science and Technology Engineering

  • Management Basics as Minor Subject
  • Office organization
  • Special paper on Oracle
  • Scholarship for excellence in software development skill

Relevant experience:

Jordan & Johnson Software Cooperation
Software developer and Software analyst, May 2007- present

  • Executed fresh software and involved in upgrading of current existing software on different level of servers and personal workstations

Florence Net Academy,
Assistant instructor and Hardware assistant, January 2006- April 2007

  • Offered individual support to apprentice on both Mac and IBM computers
  • Preserve computing utilities and looked after the printers and scanners.

Computer skills:

  • Windows XP, 2000, 98
  • DOS
  • WordPerfect
  • Photoshop CS
  • SQL
  • Microsoft Office
  • PageMaker
  • Visual C++
  • Corel draw
  • Has aptitude and craving to become skilled at new fields of computer technology speedily

Usability skills:

  • User Assessment
  • Competitive Analysis
  • Usability Testing
  • Participatory Design
  • Content Analysis
  • Card Sorting

Relevant coursework:

Evaluation of Systems and Services

  • Accountable for extremely accomplished guidance and core level support system for miscellaneous set of public (legal people, data entry stuffs, analyst, attorneys, management employees and many such others) in a range of software attachments with the goal to put forward the software in such a mode that people flourish during the shifting and conversions.
  • Dealt with customers as a trainee of several projects to complete on-field training associated issues.
  • Developed software and explained their function to the senior software developers. As a trainee had to note down all the basic points of the attended seminars.

Personal data

  • Name: John Michael Haddock
  • Sex: Male
  • DOB: May 16,1984
  • Marital Status: Single
  • Profession: Help Desk Jobs
  • Contact No. (41)-654 9867.
  • E-mail ID: john_haddock@gmail.com
  • Present Address: 43, Carlyle Avenue Chicago, MA 078341

Declaration

I announce that the above mentioned information given by me are accurate and true according to my knowledge.


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