Sample Help Desk Resume 2

The resume for a person associated with the help desk should focus on his area of expertise. He should have the necessary customer service skills.

Doris D Ashby
1234 Oak Lawn Avenue
Wycliff, Dallas
TX 75219
123-567-8900

Objective:

Looking for a position to acquire an internship of help desk with techies Corporation where I can utilize my skills and motivation. Seeking for position to experience Customer Service Intern by using customer service skills. Looking for a position in a reputed company where I can focus on the usability and application of the help desk department.

Experience:

Worked as sales associate in the company of The Gap in Boston for 2 years, from 02/00 to 04/02.
Worked as an assistant advisor in the computer lab of the University of Boston for two and a half years from 05/02 to 11/04. Possess an experience of guiding and assisting the students with desktop and computer applications. Responsible for maintaining the hardware and the softwares.
Have worked for 2 years, from 01/05 10/07 in ABC Bank. Responsible for assisting the bank customers with account related issues.

Qualification gained:

Bachelors of Arts, Computer Science 70 % 1994 From Boston College
Masters of science in Information 74% 1997 From the university of Pittsburg, Pittsburg
Diploma in computer application 69% 1999 From the university of Boston.

Qualification pursuing:

Masters in business application Under progress From University of Pittsburg. Likely to complete within ten months.

Computer Literacy:

Well versed in different software applications such as FoxPro, dBase, SQL, MS Word, MS Excel, MS Access, MS Power Point, etc.

Strength:

Languages known:

Hobbies:

Achievement:

Received scholarship awards on the basis of the academic performance and computer science applications.
Continuation of higher studies for increasing my knowledge
Traveled extensively throughout the world in order to know different people across the world.

Goal:

Why should I be selected:

Expected salary:

Personal data:

References:

Declaration:

I declare that the above facts given by me are true to the best of my knowledge and belief.

Sample Resumes