Sample Help Desk Resume 2

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The resume for a person associated with the help desk should focus on his area of expertise. He should have the necessary customer service skills.

Doris D Ashby
1234 Oak Lawn Avenue
Wycliff, Dallas
TX 75219
123-567-8900

Objective:

  • Looking for a position to acquire an internship of help desk with techies Corporation where I can utilize my skills and motivation. Seeking for position to experience Customer Service Intern by using customer service skills. Looking for a position in a reputed company where I can focus on the usability and application of the help desk department.

Experience:

  • Worked as sales associate in the company of The Gap in Boston for 2 years, from 02/00 to 04/02.
  • Worked as an assistant advisor in the computer lab of the University of Boston for two and a half years from 05/02 to 11/04. Possess an experience of guiding and assisting the students with desktop and computer applications. Responsible for maintaining the hardware and the softwares.
  • Have worked for 2 years, from 01/05 10/07 in ABC Bank. Responsible for assisting the bank customers with account related issues.

Qualification gained:

  • Bachelors of Arts, Computer Science 70 % 1994 From Boston College
  • Masters of science in Information 74% 1997 From the university of Pittsburg, Pittsburg
  • Diploma in computer application 69% 1999 From the university of Boston.

Qualification pursuing:

  • Masters in business application Under progress From University of Pittsburg. Likely to complete within ten months.

Computer Literacy:

  • Well versed in different software applications such as FoxPro, dBase, SQL, MS Word, MS Excel, MS Access, MS Power Point, etc.

Strength:

  • Confidence facing the assigned task
  • Hard Working
  • Ability to work under stress
  • trustworthy
  • Punctuality
  • obedience
  • Disciplined
  • Have a keen desire to learn and progress
  • Ability to motivate my team mates to achieve the goals of the company.

Languages known:

  • English, French, Spanish and German.

Hobbies:

  • traveling
  • reading story books of well known authors
  • Recitation.

Achievement:

  • Received scholarship awards on the basis of the academic performance and computer science applications.
  • Continuation of higher studies for increasing my knowledge
  • Traveled extensively throughout the world in order to know different people across the world.

Goal:

  • To give my full effort to the company
  • Become an expert in my field.

Why should I be selected:

  • have good communicative skills
  • Disciplined
  • tolerant
  • Experienced
  • can give my full effort
  • Eager to learn new things.
  • Reliable.

Expected salary:

  • Will negotiate when we will meet

Personal data:

  • Name: Doris D Ashby
  • Sex: Male
  • DOB: Feb 16,1974
  • Marital Status: Married
  • Profession: Serving, help desk Officer
  • Contact No. 123-567-8900
  • e-mail ID: dorisd@gemail.com
  • Present Address:
    Doris D Ashby
    1234 Oak Lawn Avenue
    Wycliff, Dallas
    TX 75219
  • Permanent Address: Same as present address
  • Character: Non smoker, non drinker
  • Hobby: Reading, collection of books, Surfing
  • Social Security No. ANSP3781

References:

  • Will be provided on request.

Declaration:

  • I declare that the above facts given by me are true to the best of my knowledge and belief.