Senior Sales Representative Resume

David Martinez
52, Gerike Road
Charlotte, NC, 1723
881-8734-871

OBJECTIVE

A responsible position of senior sales representative that will provide opportunities for rapid advancement.

PROFESSIONAL EXPERIENCE

Senior Sales Representative at KONE – Raleigh, NC
1997- Present
Charge included:

  • Continue account management including managing annual escalations, assist with collections and respond to customer requests.
  • Sell contract improvements including contract term extensions, improved billing plans, non-mandatory hours/visits and value added service extensions.
  • New maintenance sales growth through NEB conversions, prospecting/cold calls on competitor maintained equipment, national accounts and competitor’s new installations, including prospecting, surveying, estimating, proposing and persuading customer’s to buy.
  • Sell key performance indicators on all new contracts including KRMS, quarterly or better billing plans, performance contracts, long term contracts and non-mandatory hours/visits.
  • Assist with national account requests for new business, including surveying, estimating and responding to National Account Directors.
  • Sell quoted repairs and upgrades to existing maintenance customers and non-KONE customers, including prospecting, estimating, proposing, persuading customer’s to buy and assisting with project management.
  • Educate customers on safety issues, code requirements or potential upgrades and submit Asset Management Plans for budgeting upcoming repairs.

Sales Representative at NetApp – Charlotte, NC
1992-1996
Charge included:

  • Determined if customer has a valid need for NetApp products and services.
  • Proposed an evaluation test project to enable the customer to test the product or products in their own environment.
  • Determined acceptance criteria that a customer could use to determine the success of an evaluation test project.
  • Utilized a consultative approach, discuss business issues with customer and develop a formal quote, a written sales proposal, or a formal sales presentation addressing their business needs
  • Developed an account management plan to sell to customer based on their business need.
  • Built and strengthen your business relationship with customers within existing accounts.
  • Provided status information to your Manager including forecast/pipeline information.
  • Provided, or facilitated training opportunities for your accounts.
  • Identified NetApp customer references that can be utilized when reference selling.

EDUCATION

Bachelor of Science Degree in Sales, 1992
North Carolina State University, NC

PROFESSIONAL SKILLS

  • Effective oral, written, persuasive and presentation skills.
  • Understanding of KONE’s processes, procedures, policies and contracts/product offerings.
  • Familiarity with competitor product offerings and practices.
  • Ability to work effectively in a team environment.
  • Ability to work collaboratively with employees within department and across functions.
  • Aptitude for understanding how technology products and solutions solve business problems