Sample Resume

Jody Micelle

45, Lead Well Avenue

Wheaton, IL, 1253

622-3812-398

Objective

Seek a challenging position of a case manager in a well-known health organization.

Personal Summary

• Seven years experience as a case manager.
• Strong organizational, communication and interpersonal skills.
• Strong verbal and written communication skills.
• Excellent customer service skills.
• Ability to arrange multiple tasks and complete deadlines in an autonomous manner.
• Working knowledge of Microsoft applications including Word. Data entry skills.
• Familiar with the therapeutic effects and side effects of all medications admin.

Work History

Center for Urban Community Services – New York, NY (1989-1994)
Lead Case Manager with Responsibilities:

• Responsible for internal operations of outreach services and job services.
• Responsible for orientation, training, evaluation and overall supervision of program staff and volunteers in department.
• Planed monthly in-service for staff, volunteers and community.
• Managed homeless prevention funding and administers appropriate funds with limits for all programs.
• Established standards for homeless prevention funds.

Resurrection Medical Center – Chicago, IL (1986-1989)
Case Manager with Responsibilities:
Responsibilities:

• Communicated effectively with physicians, hospital staff, internal and external customers.
• Coordinated, facilitated and proactive in discharge planning.
• Intervened when problems identified with the appropriate resources to include psychosocial needs of patients.
• Maintained current knowledge of programs/resources that impact patient services.
• Documented appropriately in patient’s medical record.
• Performed admission and concurrent reviews as directed in the UR plan and applies Interqual.

Academic Background

Bachelor of Arts in Social Work (1985)
Eastern Illinois University, Illinois, IL