Social Work Case Manager Resume
Jody Micelle
45, Lead Well Avenue
Wheaton, IL, 1253
622-3812-398
Objective
Seek a challenging position of a case manager in a well-known health organization.
Personal Summary
- Seven years experience as a case manager.
- Strong organizational, communication and interpersonal skills.
- Strong verbal and written communication skills.
- Excellent customer service skills.
- Ability to arrange multiple tasks and complete deadlines in an autonomous manner.
- Working knowledge of Microsoft applications including Word. Data entry skills.
- Familiar with the therapeutic effects and side effects of all medications admin.
Work History
Center for Urban Community Services - New York, NY (1989-1994)
Lead Case Manager with Responsibilities:
- Responsible for internal operations of outreach services and job services.
- Responsible for orientation, training, evaluation and overall supervision of program staff and volunteers in department.
- Planed monthly in-service for staff, volunteers and community.
- Managed homeless prevention funding and administers appropriate funds with limits for all programs.
- Established standards for homeless prevention funds.
Resurrection Medical Center - Chicago, IL (1986-1989)
Case Manager with Responsibilities:
Responsibilities:
- Communicated effectively with physicians, hospital staff, internal and external customers.
- Coordinated, facilitated and proactive in discharge planning.
- Intervened when problems identified with the appropriate resources to include psychosocial needs of patients.
- Maintained current knowledge of programs/resources that impact patient services.
- Documented appropriately in patient’s medical record.
- Performed admission and concurrent reviews as directed in the UR plan and applies Interqual.
Academic Background
Bachelor of Arts in Social Work (1985)
Eastern Illinois University, Illinois, IL