Technical Project Manager Resume

David Wilson
64, Railway Street
Long Island City, NY, 1743
771-8763-762

OBJECTIVE

Looking for an opportunity to work and contribute to an successful organization.

PROFESSIONAL SKILLS

Excellent written and verbal communication skills.
Ability to communicate with all levels of organization.
Strong leadership skills, including the ability to motivate team members and facilitate change in the organization.
Enthusiastic, self-motivated, results-driven individual.
Outstanding customer service skills.
Ability to multi-task and work within strict project deadlines.
Self motivated with an ability to work with minimal supervision.
Strong analytical and problem solving skills.

PROFESSIONAL EXPERIENCE

IDSi International - New York, NY, 2000-Present
Technical Project Manager :

Provided high quality communication, services, and customer relationship management regarding technical delivery of company product implementation.
Work with customer during the Project Design phase to match product architecture to customer’s environment requirements.
Responsible for set up of application packages for certification and testing previous to client environment delivery.
Responsible for project packaging, client environment readiness and installation at client site.
Oversee a Support Desk, ensuring customer satisfaction in timely issue resolution and performance metrics are being met.
Responsible for the maintenance of in house testing servers and environment.
Monitor and troubleshoot of any application issues at Managed Services Hosting Production environment.

CACI International, Inc. - Long Island City, NY, 1995-1999
Project Manager Senior (Technical):

Defined, launched, and driven mission-critical strategic and operational initiatives in core non-technical programs.
Created a method of change management including ownership of a documentation library, communication plans, process training, etc.
Responsible for acquiring follow-on business associated with assigned programs and for supporting new business development by leading proposals.
Responsible for complex program management tasks and development of standards and processes for scheduling, administration, and accounting.
Provided thought leadership to project analyses and process improvement activities.
Clearly documented and presented findings including creation of diagrams and procedure documentation.
Communicated effectively with a wide variety of technical and non-technical audiences.

MISI Company - New York, NY, 1992-1995
Business Analysts:

Gathered Business requirement by working closely with Product Development and Business team.
Performed business analysis by using proven methodologies.
Created business and functional specifications for ETL and Report Development.
Created project plans and Manage sub projects in CRC program.
Created use cases to explain the business problem to business users and developers.
Managed issues, risks and scope changes throughout the SDLC life cycle of the project.

EDUCATION

Bachelor of Science in Business Management (1992)
New York State University, New York, NY

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