Technical Project Manager Resume

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David Wilson
64, Railway Street
Long Island City, NY, 1743
771-8763-762

OBJECTIVE

Looking for an opportunity to work and contribute to an successful organization.

PROFESSIONAL SKILLS

  • Excellent written and verbal communication skills.
  • Ability to communicate with all levels of organization.
  • Strong leadership skills, including the ability to motivate team members and facilitate change in the organization.
  • Enthusiastic, self-motivated, results-driven individual.
  • Outstanding customer service skills.
  • Ability to multi-task and work within strict project deadlines.
  • Self motivated with an ability to work with minimal supervision.
  • Strong analytical and problem solving skills.

PROFESSIONAL EXPERIENCE

IDSi International – New York, NY, 2000-Present
Technical Project Manager :

  • Provided high quality communication, services, and customer relationship management regarding technical delivery of company product implementation.
  • Work with customer during the Project Design phase to match product architecture to customer’s environment requirements.
  • Responsible for set up of application packages for certification and testing previous to client environment delivery.
  • Responsible for project packaging, client environment readiness and installation at client site.
  • Oversee a Support Desk, ensuring customer satisfaction in timely issue resolution and performance metrics are being met.
  • Responsible for the maintenance of in house testing servers and environment.
  • Monitor and troubleshoot of any application issues at Managed Services Hosting Production environment.

CACI International, Inc. – Long Island City, NY, 1995-1999
Project Manager Senior (Technical):

  • Defined, launched, and driven mission-critical strategic and operational initiatives in core non-technical programs.
  • Created a method of change management including ownership of a documentation library, communication plans, process training, etc.
  • Responsible for acquiring follow-on business associated with assigned programs and for supporting new business development by leading proposals.
  • Responsible for complex program management tasks and development of standards and processes for scheduling, administration, and accounting.
  • Provided thought leadership to project analyses and process improvement activities.
  • Clearly documented and presented findings including creation of diagrams and procedure documentation.
  • Communicated effectively with a wide variety of technical and non-technical audiences.

MISI Company – New York, NY, 1992-1995
Business Analysts:

  • Gathered Business requirement by working closely with Product Development and Business team.
  • Performed business analysis by using proven methodologies.
  • Created business and functional specifications for ETL and Report Development.
  • Created project plans and Manage sub projects in CRC program.
  • Created use cases to explain the business problem to business users and developers.
  • Managed issues, risks and scope changes throughout the SDLC life cycle of the project.

EDUCATION

Bachelor of Science in Business Management (1992)
New York State University, New York, NY