Telecommunications Senior Manager Resume

John Smith
24, Main Street
Fort Meade, MD, 3172
771-8762-891

OBJECTIVE

To get the senior level position of telecommunication manager in a reputed firm that will utilize my skills and experience in sales, customer relations, technical support for company’s progress and development.

PROFESSIONAL EXPERIENCE

Senior Telecommunications Manager
Uline – Woodlawn, MD, 1996-Present
Charge included:

  • Manage the day-to-day operations of the telecommunications area.
  • Work with the Business (Customer Service) & Enterprise Architecture in developing a Telecom strategy, vision & goals.
  • Research, design& implement new telecommunication services.
  • Facilitate planning for new, existing or relocation of Uline offices.
  • Provide ongoing maintenance & support of existing telecommunication services.
  • Collaborate & openly discussing issues in a way that brings out the best thinking, attitude & performance in the Telecom Team & others.
  • Implement, maintain & negotiate telecommunication services with local & long distance providers.
  • Negotiate contracts & coordinate provisioning of voice/data circuits & ensures smooth connectivity for Telephony systems.

Telecommunications Manager
TechOpps, Inc. – Arlington, MD, 1990-1995
Charge included:

  • Translated our business needs into strategic plans, designs and technology specifications.
  • Worked closely with gent’s IT infrastructure outsourcer and telecommunications infrastructure vendors to design, acquired and implemented telecommunications infrastructure and solutions.
  • Worked with customer’s sales organizations and engage vendors as necessary to qualify potential new business opportunities.
  • Analyzed customer business requirements, design telecommunications solutions and participate in proposal development.
  • Participated in customer’s engagement activities, representing telecommunications expertise and capabilities.
  • Served as an internal authority and consultant on voice related technologies.
  • Managed large and small scale telecommunications infrastructure implementation projects.
  • Maintained a working knowledge of non-Avaya VoIP solutions.

EDUCATION

Bachelor’s Degree in Telecommunications Management
University of Baltimore, Baltimore, MD, 1990

SUMMARY OF QUALIFICATIONS

  • Outstanding organizational, project management & problem solving skill.
  • Exceptional oral and written communication skills.
  • Excellent presentation skills.
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
  • Superb analytical skills with a proven history of picking up new skills fast.
  • Ability to work independently and with minimal or no supervision.
  • Ability to follow preset policies and procedures.