Telecommunications Technician Resume

Daniel Scott
26, Lincoln Drive

Fairfield, CA, 1853
774-852-762

SUMMARY

Highly talented telecommunications technician with over eight years of experience. I have excellent knowledge of electronics and telecommunications from hands on experience and education have excellent problem solving and customer communications skills.

PROFESSIONAL EXPERIENCE

Telecommunication Technician
Gaylord Entertainment- Anaheim, CA
Responsibilities:

  • Installed, programmed, tested, and maintained all complex telecommunications systems on property.
  • Assisted in the design of various new telecommunications systems for the property.
  • Maintained knowledge of current advancements in technology as it relates to telecommunications.
  • Completed telecommunications equipment moves, changes, hardware installations and facility installations for staff and onsite site.
  • Provided diagnostic support, problem resolution to staff and on-site clients as required.
  • Analyzed departmental telecommunication needs and developed recommendations to meet identified needs.
  • Coordinated installations, schedules and other needs with the Network/Desktop team.

Telecommunications Administrator
PG&E Corp – Fairfield, CA
Responsibilities:

  • Configured and administered telecommunications systems, voice mail systems, CDRs, and reporting platforms.
  • Performed in-depth telecommunications systems monitoring and troubleshooting, both internally and externally.
  • Managed small telecommunications implementation projects.
  • Administered PBXs and enterprise voice mails at an advanced level.
  • Designed telecommunications infrastructure projects from inception to installation.
  • Coordinated vendor operations.

Service Technician
Hobart Service – Wilmington, NC
Responsibilities:

  • Responsible for adjusting, aligning, assembling, calibrating, inspecting, lubrication and testing of commercial food prep equipment, electrical/mechanical and electronics troubleshooting.
  • Worked out solutions in the best interest of the customer.
  • Responsible for vehicle inventory and appearance.
  • Complied with all applicable service policies and procedures.
  • Maintained frequent contact with the office to receive service assignments and reviewed service problems with advisor, or manager.
  • Performed other duties as assigned.

EDUCATION

Associates of Science Degree in Telecommunications
University of Southern California, CA