Tour Manager Resume

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Jack Thomas
23, Chippewa Street
Sausalito, CA, 3817
881-9733-722

OBJECTIVE

To continue working with reputable management companies, thereby giving me to the opportunity to fully utilize my wide experience in tour management.

SUMMARY OF QUALIFICATIONS

  • Strong problem solving abilities.
  • Superior leadership and inter-personal skills.
  • Excellent spoken and written communications skills.
  • Strong commitment, outstanding work ethic, and high energy.
  • Ability to maintain productivity, flexibility and sense of humor during changes and under pressure.
  • Ability to prioritize and manage multiple tasks in a fast paced environment.
  • Ability to work with minimum supervision, effectively manage problems, think strategically, meet deadlines.
  • Ability to analyze financial reports and make necessary adjustments based on the information.

EXPERIENCE

Tour manager (1995 to Present)
China Star Holiday (Canada) Ltd – Richmond, CA

Duties:

  • Responsible for working with the tour team to achieve the overall brand objectives.
  • Work with corporate team and local vendors to make sure that the events are well planned and executed.
  • Responsible for drawing in, engaging and interacting with consumers.
  • Drive sales of designated product.
  • Educate consumers on product knowledge.
  • Make decisions that reflect the best interest of Pierce.
  • Adhere to the tour calendar and timeline.

Audio Tour Sales Manager (1991 to 1995)
Discovery Communications, Inc. – Sausalito, CA

Duties:

  • Created, developed, and managed a sales-driven, visitor-service-oriented sales staff.
  • Managed floor supervisors to achieve weekly/monthly revenue goals.
  • Recruited, hired, trained and managed operations and sales staff.
  • Managed staff schedules and equipment rotation.
  • Monitored labor expenses, and made adjustments as necessary to keep them in line with budget.
  • Entered weekly revenue numbers and analyze weekly financial performance reports to make quick and strategic decisions and adjustments to ensure revenue is achieved and costs are managed effectively.
  • Managed equipment including work orders, monthly inventories and work with on-site technician.

EDUCATION

Bachelor of Arts in English (1990)
Hope International University, CA